Sarita Brown
Malden
Summary
Resourceful Front Desk Receptionist Volunteer known for high productivity and efficient task completion. Possess specialized skills in customer service, data entry, and appointment scheduling, ensuring smooth front desk operations. Excel in communication, problem-solving, and time management, contributing to positive guest experiences and operational success.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist Volunteer
Boston Pregnancy Center
Boston
11.2021 - Current
- Answered phone calls and directed inquiries to appropriate staff members.
- Greeted clients warmly and checked them in for appointments.
- Managed appointment scheduling and maintained calendar accuracy.
- Maintained cleanliness and order of the reception area and waiting room.
- Handled confidential client information with discretion and care.
- Greeted visitors and provided them with assistance.
- Monitored inventory levels of office supplies and placed orders when necessary.
- tracked customer feedback surveys and maintained records of customer satisfaction ratings.
- Supported team members with various projects as needed.
Childcare Assistant Teacher
Little Sprouts
Melrose
11.2021 - Current
- Supervised children during playtime and educational activities.
- Assisted teachers in lesson planning and classroom management.
- Developed engaging activities to support children's learning and development.
- Developed strong relationships with parents by keeping them informed about their child's progress and any behavioral issues that may arise.
- Attended staff meetings regularly to discuss new strategies for providing quality childcare services.
- Communicated effectively with parents about children's progress and needs.
- Collaborated with staff to implement behavior management strategies.
- Participated in training sessions to improve childcare practices and skills.
- Maintained a clean and organized classroom environment that was conducive to learning.
- Kept accurate records of attendance, incident reports, assessments as required by state regulations.
Education
Abeka Academy
Pensacola, FLSkills
- Client intake
- Office management
- Record keeping
- Cultural sensitivity
- Patience and tolerance
- Visitor greeting
- Customer service
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Conflict resolution
- Confidentiality
- Maintaining cleanliness
- Tact and diplomacy
References
References available upon request.
Timeline
Front Desk Receptionist Volunteer
Boston Pregnancy Center
11.2021 - Current
Childcare Assistant Teacher
Little Sprouts
11.2021 - Current
Abeka Academy