Savannah Pickett
Marblehead
Summary
Dedicated front-of-house team member with strong guest relations skills. Committed to enhancing customer satisfaction and fostering a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Roggenart European Bakery, Bistro & Cafe
1305 W 7th St. Frederick, Maryland 21702
03.2025 - 06.2026
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Operated cash register and managed payment processing efficiently.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted with food preparation and presentation, adhering to quality standards.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported overall team goals by assisting other staff members during peak hours as needed.
Intern
Delaplaine Arts Center
40 S Carroll St, Frederick MD, 21702
01.2026 - 05.2026
- Assisted in organizing and executing community art events, enhancing local engagement.
- Collaborated with staff to develop marketing materials promoting upcoming exhibitions.
- Supported daily operations by maintaining cleanliness and organization of galleries and studios.
- Managed inventory of art supplies, ensuring availability for classes and workshops.
- Designed and executed activities to foster community involvement and enhance facility outreach.
- Coordinated with artists to design and implement art gallery setups, enhancing visual presentation of artwork.
Cook/Front of House Team Member
Hippy Chick Hummus
237 N Market St, Frederick MD, 21701.
08.2025 - 09.2025
- Prepared a variety of hummus and dips following established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Operated kitchen equipment efficiently, including blenders, food processors, and ovens for optimal food preparation.
- Assisted in inventory management by monitoring ingredient levels and reporting needs to supervisors.
- Collaborated with team members to enhance workflow during peak service hours, ensuring timely meal delivery.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Operations Support Staff
River & Trail Outfitters
40 Canal Rd, Brunswick MD,21702
04.2024 - 10.2024
- Assisted in managing daily operations and logistics for outdoor adventure activities.
- Coordinated equipment inventory and maintenance schedules to ensure operational readiness.
- Supported customer service teams by addressing inquiries and resolving issues promptly.
- Implemented safety protocols during outdoor excursions, enhancing participant experience and compliance.
- Organized transportation logistics for group outings, improving efficiency of schedules.
- Monitored equipment usage and reported maintenance needs to prevent service interruptions.
- Enhanced communication among departments by creating a centralized information-sharing platform.
Education
High School Diploma -
Frederick High School
Frederick, Maryland06-2026
Skills
- Greeting guests
- Order taking
- Cleanliness
- Money handling
- Guest relations
- Team collaboration
- Creative solutions
- Design
- Active Listening
- Guest satisfaction
- Positive attitude
Timeline
Intern
Delaplaine Arts Center
01.2026 - 05.2026
Cook/Front of House Team Member
Hippy Chick Hummus
08.2025 - 09.2025
Front of House Team Member
Roggenart European Bakery, Bistro & Cafe
03.2025 - 06.2026
Operations Support Staff
River & Trail Outfitters
04.2024 - 10.2024
High School Diploma -
Frederick High School