Scarlet Mejia
Worcester
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams demonstrated through 6 years of experience. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Goral Community Optician
05.2019 - 02.2025
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected payments, processed transactions and updated relevant records.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided administrative support to staff members by handling correspondence, filing documents, handling faxes and managing office supplies inventory.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Coordinated referrals through insurance and other medical specialists
- Assisted with medical coding and billing tasks.
Education
No Degree - Spanish
Worcester State University
Worcester, MAHigh School Diploma -
Claremont Academy
Worcester, MA06.2022
Skills
- Customer relations and communications
- File Organization
- Strong Problem Solver
- Telephone skills
- Scheduling
- Translating
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Goral Community Optician
05.2019 - 02.2025
No Degree - Spanish
Worcester State University
High School Diploma -
Claremont Academy
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