Scarlett Coradin
Dorchester
Summary
Knowledgeable fashion retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience!
Overview
5
5
years of professional experience
Work History
Lead Sales Key Holder
Bonobos
09.2023 - Current
- Gave client satisfaction by providing personalized styling advice and outfit recommendations based on their personal needs and preferences.
- Built a loyal clientele through exceptional customer service & consistent follow-up,
- Increased sales by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Collaborated with management to develop strategies that increased store traffic.
- Trained and supervised new employees to apply best practices in customer service and store operations, while Maintaining a clean, organized store environment.
Retail Keyholder
Lovepop
11.2021 - 08.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Worked on inventory replenishment & maintaining stock levels for high-demand products.
- Kept up rotating products according to company product rotation policy.
- Oversaw regular store cleaning of shelves, backrooms and racks, as well as maintaining a calm demeanor in busy, high-stress situations.
Dispatcher/Warehouse Associate
GoPuff Warehouse
09.2021 - 11.2021
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers to coordinate timely delivery of goods and materials.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Packed, weighed and shipped items per customer specifications.
Cashier
Fiores Bakery
06.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Served food and beverages promptly with focused attention to customer needs.
Education
Communications
University of Massachusetts - Boston
Boston, MASkills
- Microsoft excel
- Public speaking
- Microsoft word
- Research
- Bilingual
- Communication skills (oral and written)
- Customer service
- Handling conflict
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Sales Key Holder
Bonobos
09.2023 - Current
Retail Keyholder
Lovepop
11.2021 - 08.2023
Dispatcher/Warehouse Associate
GoPuff Warehouse
09.2021 - 11.2021
Cashier
Fiores Bakery
06.2019 - 03.2020
Communications
University of Massachusetts - Boston
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