Scott Johnson
Worcester
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 30+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Project Manager / Supervisor
Charles River Laboratories
Wilmington, MA
03.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Participated in on-call rotation
- Managed all landscaping / snow removal operations
- Proficient with BMS monitoring systems
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Service Manager
NPC&M
Mont Vernon, NH
04.2014 - 03.2022
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Performed daily repairs for numerous grocery store chains, warehouse clubs and locations
Senior Maintenance Technician /Site Supervisor
Charles River Laboratories
Southbridge, MA / Wilmington, MA
04.2002 - 04.2014
- Supervised technicians and assigned responsibilities.
- Supervised employee performance, preventive maintenance, and safety.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Improved overall job site safety by conducting regular inspections and addressing potential hazards promptly.
- Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
- Maintained clean work sites, minimizing disruptions to surrounding areas during construction projects.
- Responsible for all site wide facility maintenance
Education
High School Diploma -
Montachusett Regional Vocational High School
Fitchburg, MA05-1989
Skills
- Commercial construction
- Residential construction
- Project management
- Construction management
- Roofing
- Drywalling
- HVAC systems
- Customer relations
- Landscaping
Certification
MA UNRESTRICTED CSL SUPERVISOR
OSHA 10
OSHA 30
Timeline
Project Manager / Supervisor
Charles River Laboratories
03.2022 - Current
Service Manager
NPC&M
04.2014 - 03.2022
Senior Maintenance Technician /Site Supervisor
Charles River Laboratories
04.2002 - 04.2014
High School Diploma -
Montachusett Regional Vocational High School