Sean Benson
Belmont
Summary
Professional with strong background in hospitality and customer service, ready to ensure safe and enjoyable environment for guests. Demonstrates excellent skills in monitoring pool areas, enforcing safety protocols, and providing exceptional guest assistance. Thrives in team settings, adapting smoothly to changing demands and contributing to positive atmosphere. Reliable, approachable, and focused on delivering high-quality results.
Overview
6
6
years of professional experience
Work History
Pool Attendant
Oakley Country Club
06.2022 - Current
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Lifeguard
Oakley Country Club
07.2019 - 06.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks daily.
Education
No Degree - Business Administration
Middlesex Community College
Lowell, MANo Degree -
Massachusetts Maritime Academy
Bourne, MA07-2027
High School Diploma -
Belmont High School
Belmont, MA06-2023
Skills
- Guest service
- Adaptability in situations
- Decision-making
- Emergency response readiness
- Teamwork and collaboration
- Effective communication
Timeline
Pool Attendant
Oakley Country Club
06.2022 - Current
Lifeguard
Oakley Country Club
07.2019 - 06.2022
No Degree - Business Administration
Middlesex Community College
No Degree -
Massachusetts Maritime Academy
High School Diploma -
Belmont High School
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