Sean Cooney
Topsfield
Summary
Developed expertise in customer service and leadership within fast-paced hospitality environment, seeking to transition to new field. Adept at managing teams, ensuring high-quality service, and optimizing operations. Ready to apply transferrable skills to drive success in diverse professional settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Bartender
The Nest Irish Pub
03.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved high-intensity situations between guests before problems arose, improving overall experience for all.
Social Media Marketing Intern
O'Brien & Brough Distillery
06.2024 - 09.2024
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through creation of compelling visuals, product photography, and short form content
- Designed and presented social media campaign ideas.
Focus Group Moderator Intern
Twelve Guns Brewing
02.2024 - 05.2024
- Developed guidelines and best practices for maintaining a respectful, professional tone in on site discussions.
- Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
- Implemented new moderation strategies that led to a decrease in negative interactions among users.
- Identified opportunities for cross-promotion with other online communities, driving increased traffic and engagement.
- Collaborated with fellow moderators to create a safe, fun, and fulfilling environment for guests.
Graphic Design Intern
North Shore Chamber of Commerce
06.2021 - 08.2021
- Prepared images to coincide with social and blog posts.
- Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
- Collaborated with the creative team to develop visually appealing graphics for various projects, resulting in increased client satisfaction.
- Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for upcoming projects.
- Efficiently managed multiple projects simultaneously while maintaining a high level of attention to detail and meeting deadlines consistently.
- Shot, edited, and helped to create The Chambers "IMPACT" magazine.
Education
BA - Graphic Design
Roger Williams University
Bristol, RI01.2024
AS - Graphic Design
North Shore Community College
Danvers, MA01.2021
High School Diploma -
Masconomet Regional High School
Boxford, MA01.2019
Skills
- Photography
- Adobe Photoshop
- Adobe Lightroom
- Adobe Indesign
- Adobe Illustrator
- Adobe Premier
- Social Media Marketing
- Qualitative Market Research
- Quantitative Market Research
- Staff training and supervision
- Strong communication skills
- Customer service
Websites
Awards
Scholastic Art and Writing Award, 02/01/19, Silver Key Recipient for photography and photoshop work
Certification
Hootsuite Marketing Certification - 2022
Google Ad Certification -2022
Timeline
Social Media Marketing Intern
O'Brien & Brough Distillery
06.2024 - 09.2024
Focus Group Moderator Intern
Twelve Guns Brewing
02.2024 - 05.2024
Head Bartender
The Nest Irish Pub
03.2023 - Current
Graphic Design Intern
North Shore Chamber of Commerce
06.2021 - 08.2021
AS - Graphic Design
North Shore Community College
Hootsuite Marketing Certification - 2022
Google Ad Certification -2022
BA - Graphic Design
Roger Williams University
High School Diploma -
Masconomet Regional High School
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