Sean Keogh
Boston
Summary
My vast work experience over the last 40 years from sales to management to self employment makes me the perfect candidate for any roll which requires focus and dedication.
Overview
31
31
years of professional experience
Work History
Operations Agent
Southwest Airlines
09.2019 - 02.2024
- Accurately preplan flights for weights and balances.
- Plan weight and balance limitations for cargo and baggage
- Maintained compliance with industry regulations and government regulations
- Bring in each flight safely and ontime.
- Board and ready the aircraft for departure on time
- Complete all required paperwork and government forms
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
Bartender
Self
01.2014 - 03.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service
Sales Manager
Furniture Manufacturers
09.1992 - 06.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Mastered the government contracts required for government sales programs
Education
Bachelor of Arts - Business Communications Marketing
Suffolk University
Boston05-1985
Skills
Focused multi-tasking
Team building
Dependable performance
Problem solving
Timeline
Operations Agent
Southwest Airlines
09.2019 - 02.2024
Bartender
Self
01.2014 - 03.2017
Sales Manager
Furniture Manufacturers
09.1992 - 06.2015
Bachelor of Arts - Business Communications Marketing
Suffolk University
Similar Profiles
Jenna PriceJenna Price
Flight Attendant at SkyWest Airlines/Southwest AirlinesFlight Attendant at SkyWest Airlines/Southwest Airlines
Margaret SaveMargaret Save
Freight Agent at Southwest AirlinesFreight Agent at Southwest Airlines
Antwan BranchAntwan Branch
Flight Attendant at Southwest AirlinesFlight Attendant at Southwest Airlines
Pedro HernandezPedro Hernandez
Administration Supervisors at SouthWest AirlinesAdministration Supervisors at SouthWest Airlines
Indrajeet Aditya RoyIndrajeet Aditya Roy
Software Engineer Intern at AmwellSoftware Engineer Intern at Amwell