Senior Technical Program & Project Manager with 20+ years leading cloud, data, and infrastructure modernization across complex, regulated enterprises. Combines strong technical ownership—driving architecture-aligned roadmaps, modernizing APIs, strengthening cloud security posture, and leading technical deep dives to resolve blockers—with equally strong program governance, building scalable PMO operating models, portfolio controls, and cross-functional delivery mechanisms. Influences platform strategy and modernization roadmaps, accelerates execution through automation and KPI-driven decision-making, and leads high-performing engineering teams to deliver multi-million-dollar, enterprise-wide transformation at scale.
Overview
26
26
years of professional experience
Work History
Senior IT Project Manager (EPMO)
UniFirst Corporation
Wilmington
09.2024 - 08.2025
Directed a $2M+ enterprise product rollout, orchestrating Agile/Scrum delivery, SDLC governance, and cross-functional execution across IT, Supply Chain, and Operations.
Engineered and deployed governance frameworks using Monday.com, reducing cycle time by 15% and improving portfolio transparency.
Developed enterprise onboarding toolkits, and go-to-market playbooks, accelerating organizational readiness.
Integrated QA workflows and analytics reporting pipelines, improving data accuracy, and reducing lead time 10%.
Built KPI-driven executive dashboards surfacing risks, dependencies, and delivery health for senior leadership across the portfolio.
Project Management Consultant
Eliassen Group / Odyssey Group — Reinsurance
Stamford
02.2023 - 05.2024
Led concurrent cloud, data, and application modernization initiatives using Azure DevOps and Agile delivery frameworks.
Engineered RAIDD logs, escalation pathways, and compliance workflows aligned to NIST, IAM, and enterprise security controls, strengthening audit readiness.
Built risk registers, mitigation strategies, and contingency plans improving delivery predictability.
Partnered with engineering, IT, Finance, and Operations to maintain scope integrity and drive roadmap milestone delivery.
Facilitated sprint planning, retrospectives, and stakeholder alignment sessions improving delivery cadence and cross-team collaboration.
Senior IT Project Manager
Harvard School of Public Health
Boston
02.2020 - 09.2022
Directed multi-year data, infrastructure, and systems modernization programs across IaaS platforms, improving operational efficiency and data integrity across the institution.
Designed and executed change management strategies increasing technology adoption by 20%.
Managed enterprise asset lifecycle programs ensuring compliance with security, infrastructure, and audit standards.
Oversaw incident workflows, change requests, and release coordination in ServiceNow, ensuring minimal disruption.
Project Management Consultant
EdTech | Harvard School of Public Health
Boston
06.2019 - 01.2020
Led infrastructure modernization including Windows 10 and UNIX-to-Linux migrations, and enterprise security posture.
Built SharePoint knowledge portals and onboarding toolkits accelerating contributor ramp-up.
Identified workflow bottlenecks and implemented process optimizations, increasing throughput and reduced cycle time.
Senior Project Management Consultant
MRCC | MassDOT — RMV
Boston
10.2018 - 03.2019
Managed contract modernization and digital workflow redesign initiatives, reducing processing time by 50% and significantly improving data accuracy and auditability.
Applied Hybrid and Waterfall delivery frameworks to align project complexity with regulatory and stakeholder requirements.
Implemented DocuSign e-signature and reporting workflows, improving compliance, operational efficiency, and reporting accuracy.
Senior Project Manager
Unidine Corporation
Boston
06.2017 - 03.2018
Founded and scaled the organization's first PMO, establishing governance structures, portfolio reporting cadence, and standardized delivery frameworks.
Built enterprise master schedules and executive dashboards, improving forecasting accuracy by 15%.
Led cross-functional syncs and steering committee reporting to accelerate decision-making and eliminate delivery impediments.
Senior PMO IT Project Manager
John Hancock
Boston
02.2006 - 10.2016
Managed multi-phased, multi-million-dollar IT, data, and operational portfolios using MS Project, PPM tools, PPM, SDLC governance frameworks.
Partnered with engineering to modernize legacy systems, improve data pipelines, and strengthen platform reliability.
Delivered executive KPI dashboards and portfolio reporting, improving transparency and decision velocity.
Managed incidents, problems, and support workflows in ServiceNow, ensuring SLA adherence.
PMO Project Manager / Business Systems Analyst
John Hancock
Boston
01.2003 - 01.2006
Led merger integration for the John Hancock–Manulife acquisition, overseeing data conversions, ETL workflows, and system alignment with zero downtime.
Conducted enterprise architecture gap analysis using process mapping, led technical deep dives, and cross-functional engineering sessions to identify functional and technical gaps and build an application rationalization strategy (retain, refactor, retire).
Directed requirements gathering, functional specifications, UAT coordination, and system testing to ensure alignment with architecture and compliance standards.
Project Lead / Business Systems Analyst
John Hancock
Boston
09.1999 - 01.2003
Managed project-level analysis and documentation using MS Project and PMO templates, improving requirements clarity.
Collaborated with engineering team to evaluate system upgrades, integration impacts, and release readiness.
Created implementation plans, onboarding materials, and post-install documentation in SharePoint.
Education
Accounting
Castleton University
Castleton, VT
PMP - #3264772 -
Project Management Institute
Scrum Master Certified (SMC) - #938815 -
SCRUMstudy
Project Management Certificate -
Boston University
Skills
Cross-functional Leadership
Project Planning, Scheduling and Milestone Management