Sefa Dugbazah
Hyde Park
Summary
Motivated college student pursuing a degree in Computer Engineering with experience in customer service, administrative coordination, social media management, and client communication. Strong problem-solving skills, technologically driven mindset, and ability to work effectively in team environments while balancing academic and professional responsibilities.
Overview
2
2
years of professional experience
Work History
Social Media & Patient Outreach Coordinator
Courageous Path Behavioral Health
Quincy
12.2025 - 01.2026
- Managed business social media accounts to enhance digital engagement with patients
- Contacted patients to confirm appointments and provide scheduling updates
- Supported office communication and streamlined administrative workflows
- Maintained confidentiality and professional communication standards
Customer Service Representative
Supreme Auto Body Inc
Hyde Park
01.2024 - 12.2025
- Resolved customer concerns promptly, enhancing overall satisfaction
- Assisted customers with service questions and scheduling, ensuring timely updates
- Maintained accurate service records and streamlined customer communication
- Worked closely with staff to support daily business operations
Education
Bachelors (In Progress) - Computer Engineering
University of Massachusetts Lowell
Lowell, Massachusetts01-2029
High School Diploma -
Bridgewater-Raynham Regional Highschool
Bridgewater05-2025
Skills
- Social Media Management
- Project coordination
- Customer service
- Effective communication
- Team collaboration
- Time management
- Microsoft Office
- Google Workspace
- Excel
- Internet Browsing
- Problem Solving
- Python
- C
- Java
- Social media management
- Team collaboration
References
Available upon request.
Leadership Experience
- Engineering Club
- Robotics Club
- Volunteer Work
- Athletics
Coursework
- Programming Fundamentals
- Circuit Analysis
- Digital Systems
- Computer Architecture
Timeline
Social Media & Patient Outreach Coordinator
Courageous Path Behavioral Health
12.2025 - 01.2026
Customer Service Representative
Supreme Auto Body Inc
01.2024 - 12.2025
Bachelors (In Progress) - Computer Engineering
University of Massachusetts Lowell
High School Diploma -
Bridgewater-Raynham Regional Highschool