SELENA DEPENA
Lynn
Summary
Strategic Human Resources Leader with over 10 years of experience in full-cycle HR operations, including talent acquisition, compliance oversight, and performance management. Developed and implemented systems to ensure regulatory compliance and enhance workplace culture. Managed HR operations for organizations with up to 300 employees in regulated environments. Bilingual professional dedicated to fostering inclusive, mission-driven workplaces.
Overview
17
17
years of professional experience
1
1
Certification
1
1
Language
Work History
Business Office Director / Human Resources Director
Delaney at The Vale
Woburn, MA
04.2023 - Current
- Direct all HR functions for a senior living community, overseeing the full employee lifecycle from recruitment through separation.
- Lead workforce planning initiatives to ensure appropriate staffing levels and cost-effective labor management.
- Process multi-department payroll and manage HRIS systems, ensuring data integrity and compliance with federal and Massachusetts labor laws.
- Conduct internal employee relations investigations, document findings, and implement corrective action plans.
- Develop, update, and enforce HR policies and standard operating procedures to ensure consistency and fairness.
- Develop, update, and enforce HR policies and standard operating procedures to promote consistency and fairness across the organization.
- Oversee onboarding processes to improve employee experience and reduce early turnover.
- Facilitate performance management processes including annual reviews, performance improvement plans, and terminations.
- Manage benefits administration, facilitate open enrollment, and coordinate 401(k) plans to ensure compliance and employee satisfaction.
- Provide executive-level HR and payroll reporting to corporate leadership.
- Coach department managers on conflict resolution, documentation standards, and performance accountability.
Business Office Director / Human Resources Director
Bridges by EPOCH
Andover, MA
02.2020 - 04.2023
- Led HR operations for a 175-employee assisted living community in a highly regulated healthcare environment.
- Directed full-cycle recruitment including sourcing, interviewing, onboarding, and orientation.
- Conducted workplace investigations and resolved employee relations matters in compliance with employment law.
- Managed progressive discipline processes, fostering professionalism and employee trust.
- Administered HRIS systems and generated reports to support workforce planning decisions.
- Oversaw employee benefit programs including medical, dental, retirement, and leave administration.
- Coordinated staffing schedules, optimizing resource allocation and minimizing overtime and agency costs.
- Implemented documentation and policy improvements, enhancing compliance and mitigating risk.
- Supported leadership in succession planning and staff development initiatives.
Medical Records Manager
All Care VNA Hospice
Lynn, MA
01.2017 - 02.2020
- Promoted to Manager within one year based on performance and leadership capability.
- Supervised administrative staff, training them on compliance and documentation standards to ensure regulatory adherence.
- Implemented structured filing and documentation systems to improve audit readiness.
- Prepared comprehensive documentation for state audits, inspections, and regulatory reviews, facilitating successful outcomes.
- Implemented structured filing and documentation systems, enhancing audit readiness and supporting compliance efforts.
- Maintained organized personnel files in compliance with regulatory standards.
- Supported HR with onboarding documentation, background checks, and employee record management.
Executive Assistant / Human Resources Director
C-4 Analytics
Saugus, MA
02.2014 - 12.2019
- Administered payroll for 300 employees across multiple departments, ensuring accuracy and compliance.
- Conducted new hire onboarding and benefits enrollment.
- Managed employee relations issues, documentation, and exit procedures.
- Managed employee relations issues and documentation, facilitating smooth exit procedures.
- Supported performance management initiatives, coordinating compensation adjustments and review cycles.
- Assisted leadership with workforce analytics and headcount planning.
- Maintained HRIS systems and ensured accuracy of employee data.
- Advised executives on organizational structure and staffing strategies.
Paralegal / Office Manager
Law Offices of Ron Passatempo
Lynnfield, MA
10.2009 - 02.2014
- Drafted and reviewed legal documents, ensuring accuracy and compliance with relevant laws and regulations.
- Managed regulatory documentation and compliance tracking to ensure adherence to legal standards.
- Protected sensitive information in compliance with legal standards. and records management systems.
- Supported preparation of employment-related documentation and legal correspondence, facilitating timely communication and compliance.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester01.2028
Skills
- Talent acquisition
- Employee Relations & Investigations
- Performance management
- Employment law compliance
- Policy development
- Benefits administration
- Compliance Auditing
- Multi-Department Payroll
- HRIS administration
- Workforce Optimization
- Executive reporting
- Staff leadership
Certification
SHRM-CP Certification (Planned 2028)
Languages
Spanish
Native or Bilingual
Timeline
Business Office Director / Human Resources Director
Delaney at The Vale
04.2023 - Current
Business Office Director / Human Resources Director
Bridges by EPOCH
02.2020 - 04.2023
Medical Records Manager
All Care VNA Hospice
01.2017 - 02.2020
Executive Assistant / Human Resources Director
C-4 Analytics
02.2014 - 12.2019
Paralegal / Office Manager
Law Offices of Ron Passatempo
10.2009 - 02.2014
Bachelor of Science - Business Administration
Southern New Hampshire University