Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sera Arimori

Boston

Summary

Capable honors mechanical engineering student with solid background in academic projects and extracurricular activities. Successfully contributed to team projects and worked to improve the winner of NASA's BIG Idea Challenge Project, COBRA. Skilled in research and problem-solving, with track record of effective communication and time management.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Bar Mezzana
08.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Waiter

Sushi by Bosso
08.2024 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Restaurant Hostess

Sakana Sushi
06.2022 - 06.2024
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Trained new hostess staff members on company policies, procedures, and best practices

Education

Bachelor of Science - Mechanical Engineering

Northeastern University
Boston, MA
04-2028

Skills

  • Customer service
  • Strong multitasking
  • Active learning
  • Conflict resolution
  • Complex Problem-solving
  • Assertiveness
  • Judgment and decision making

Languages

English
Native or Bilingual
Japanese
Native or Bilingual

Timeline

Restaurant Hostess

Bar Mezzana
08.2024 - Current

Restaurant Waiter

Sushi by Bosso
08.2024 - Current

Restaurant Hostess

Sakana Sushi
06.2022 - 06.2024

Bachelor of Science - Mechanical Engineering

Northeastern University

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Sera Arimori