Shamik Rao
Outlet Manager
Muscat
Summary
A motivated and musically inclined individual with an experience working in the Music, Hospitality & Marketing industry. Striving to create a relaxing and welcoming ambience for customers. Launching local publicity campaigns and attending networking events. Demonstrating visible operational leadership and management. Event management & marketing tailored for the clients whether it be corporate or commercial. Skills include Possessing a friendly personality and charisma which enables connection with a diverse clientele. A tenacious and can do attitude. Talent for spotting opportunities. Entrepreneurial mindset. Able to deal calmly with challenging situations. Self motivated and pro- active mindset.
Overview
2025
2025
years of professional experience
4030
4030
years of post-secondary education
1
1
Language
Work History
Business Development Manager
Three Lines Communication & Projects LLC
03.2020 - Current
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Managed cross-functional teams to ensure timely delivery of products, maintaining high customer satisfaction levels.
- Organized records of vehicles, schedules and completed orders.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reviewed established business practices and improved processes to reduce expenses.
General Manager
Cirkus Contemporary bar Pune, Maharashtra
4 2019 - 01.2020
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Carefully interviewed, selected, trained, and supervised staff.
Sales and marketing manager
Muscat International Building Materials Muscat, Muscat Governorate
02.2018 - 03.2019
- Handling key Accounts in the construction industry.
- Managing our retail outlet.
- Prospecting for new clients.
- Dealing directly With our principal suppliers.
- Negotiated contracts with suppliers to secure favorable terms that maximized profitability while maintaining quality standards.
- Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
- Developed key account relationships for improved client retention and long-term partnerships.
Assistant manager/ Artist Manager, Head of programming
Elephant & Co
03.2017 - 02.2018
- Artist bookings withing india
- Increased event attendance by strategically marketing and promoting events through various channels.
- Negotiated favorable contracts with vendors, securing high-quality services at competitive rates.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Implemented innovative event concepts to create memorable experiences for attendees, driving repeat business and referrals.
- Coordinated schedules and timelines for events.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Analyzed event costs to identify areas of improvement and cost savings.
Customer Relations Manager
BlueFrog Pune Pune, Maharashtra
02.2016 - 12.2016
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Implemented effective communication strategies for better understanding of customer needs and expectations.
- Created activities and engagements to enhance customer experience, knowledge, and patronage.
- Collaborated with cross-functional teams to address systemic issues impacting customer experiences.
- Fostered a culture of customer-centric thinking within the organization, driving teams to prioritize client needs and expectations in all decision-making processes.
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
Events Programmer / Social Media excecutive
Euriska Pune, Maharashtra
07.2015 - 01.2016
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Increased brand awareness by developing and implementing effective social media strategies.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Established strong relationships with venue management, ensuring smooth operations during events.
- Streamlined event production processes by implementing effective project management strategies.
- Managed cross-functional teams to ensure seamless coordination and successful delivery of complex events.
Buisness Development Manager
Eventitects
10.2014 - 03.2015
- Programming of events ranging from music to stage play's.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Overlooking the Designing of the posters for the event's.
- Managing on ground marketing & online marketing.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
Artist Manager
High Spirits Cafe
02.2014 - 09.2014
- Monitored industry trends to identify potential opportunities for growth or collaboration within the market space.
- Maintained up-to-date records of artist contracts, schedules, and relevant documentation for efficient management and reporting purposes.
- Established strong rapport with both emerging and established talents, nurturing long-lasting professional connections.
- Worked closely with venue managers to ensure optimal logistics arrangements for artists during events.
- Coordinated travel arrangements for artists, ensuring seamless transitions from one engagement to another.
- Collaborated with talent agencies to secure high-quality artists for various events and performances.
- Negotiated favorable contracts and agreements on behalf of the venue, safeguarding their interests and financial wellbeing.
- Developed marketing materials to promote the venue, increasing their visibility in the industry.
Floor manager
OITE
12.2012 - 12.2012
- Coordinated with stalls at the trade expo for stationary requirements and collection of cash, All the stall's in the exhibition was managed by me.
- The event was for the comex exhibition at Oman international exhibition center in seeb which lasted for 3 days.
Education
Bachelors Degree -
Vishwakarma Creative I College
Pune, MaharashtraHigh School Diploma -
Indian School Wadi Kabir
Muscat, OmanSkills
Relationship building
Negotiations
Business development and planning
Relationship building and management
Marketing
Operations
Timeline
Business Development Manager
Three Lines Communication & Projects LLC
03.2020 - Current
Sales and marketing manager
Muscat International Building Materials Muscat, Muscat Governorate
02.2018 - 03.2019
Assistant manager/ Artist Manager, Head of programming
Elephant & Co
03.2017 - 02.2018
Customer Relations Manager
BlueFrog Pune Pune, Maharashtra
02.2016 - 12.2016
Events Programmer / Social Media excecutive
Euriska Pune, Maharashtra
07.2015 - 01.2016
Buisness Development Manager
Eventitects
10.2014 - 03.2015
Artist Manager
High Spirits Cafe
02.2014 - 09.2014
Floor manager
OITE
12.2012 - 12.2012
General Manager
Cirkus Contemporary bar Pune, Maharashtra
4 2019 - 01.2020
Bachelors Degree -
Vishwakarma Creative I College
High School Diploma -
Indian School Wadi Kabir
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