Shane Schnur
West Springfield,MA
Summary
Dynamic P&D Driver and Trainer with A. Duie Pyle, Inc.,experienced with training drivers in safety protocols and operational procedures. A Certified Smith System Trainer, I excel in fostering teamwork and ensuring compliance with safety regulations, significantly improving customer satisfaction through timely deliveries and effective communication.
Utilizes effective communication and leadership to engage participants and promote positive working environment. I seek situations to gain knowledge, training, and experience, and am strong under pressure.
Overview
23
23
years of professional experience
Work History
P&D Driver/Trainer
A. Duie Pyle, Inc.
02.2019 - Current
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Taught drivers how to drive, shift and back up trucks.
- Instructed on important FMCSA regulations and company policies.
- Led by example, demonstrating exemplary driving and instructional skills that inspired trainees.
- Assisted with loading and unloading of cargo, ensuring proper handling to prevent damage.
- Reduced instances of damaged goods through careful handling during loading and unloading processes.
- Participated in ongoing training sessions to stay current on industry best practices and safety regulations.
- Managed paperwork accurately, including bills of lading, delivery receipts, and driver logs.
- Minimized delays by utilizing GPS navigation systems and staying updated on traffic conditions.
- Maintained a clean driving record while ensuring the safe transportation of goods.
- Ensured compliance with all local, state, and federal transportation regulations throughout daily operations.
- Provided excellent customer service by addressing inquiries and resolving delivery issues promptly.
- Demonstrated strong time management skills by consistently meeting or exceeding delivery deadlines.
- Improved customer satisfaction by providing timely and efficient deliveries.
- Exhibited professionalism in all interactions while representing the company's brand positively.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Collaborated with dispatchers to effectively manage daily schedules and prioritize deliveries based on urgency.
- Established positive relationships with customers, resulting in repeat business and client retention.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Fostered positive working relationships with regular customers.
P&D Driver
New England Motor Freight
04.2012 - 02.2019
- Assisted with loading and unloading of cargo, ensuring proper handling to prevent damage.
- Reduced instances of damaged goods through careful handling during loading and unloading processes.
- Participated in ongoing training sessions to stay current on industry best practices and safety regulations.
- Managed paperwork accurately, including bills of lading, delivery receipts, and driver logs.
- Minimized delays by utilizing GPS navigation systems and staying updated on traffic conditions.
- Ensured compliance with all local, state, and federal transportation regulations throughout daily operations.
- Provided excellent customer service by addressing inquiries and resolving delivery issues promptly.
- Demonstrated strong time management skills by consistently meeting or exceeding delivery deadlines.
- Improved customer satisfaction by providing timely and efficient deliveries.
- Maximized vehicle capacity by strategically organizing cargo for optimal space utilization.
- Exhibited professionalism in all interactions while representing the company''s brand positively.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Converter Operator
Sullivan Paper Company Inc.
03.2002 - 04.2012
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Streamlined setup process for new production lines, accelerating transition between product batches.
Education
High School Diploma -
Ogdensburg Free Academy
Ogdensburg, NY06-1996
Skills
Certified Smith System Trainer
TDA Driving Instructor
Some Dispatch Training with both Pyle systems
CDL-A with ,X, and T endorsements
DJ and Bartending Experience, strong customer communication skills,
Strong work ethic
Timeline
P&D Driver/Trainer
A. Duie Pyle, Inc.
02.2019 - Current
P&D Driver
New England Motor Freight
04.2012 - 02.2019
Converter Operator
Sullivan Paper Company Inc.
03.2002 - 04.2012
High School Diploma -
Ogdensburg Free Academy
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