Shannon Milette
Pittsfield
Summary
Motivated with a strong work ethic and excellent teamwork skills, honed as a Child Support Processing Clerk at the Commonwealth of Massachusetts Trial Court. Proven ability to manage confidential information and provide outstanding customer service while ensuring compliance with court procedures. Detail-oriented and reliable, adept at multitasking in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Child Support Processing Clerk
Commonwealth Of Massachusetts Trial Court
12.2023 - Current
- Perform general intake case duties including receiving court papers and documents from the Department of Revenue and other parties.
- Provide customer service to attorneys, litigants, and the general public.
- Docket all complaints, judgments, orders, and actions taken by the Court on the hearing date.
- Respond to requests for information concerning cases, scheduling, and court procedures.
- Perform duties related to court orders pertaining to divorce, separation and paternity matters involving minor children.
Cafeteria Worker
City of Pittsfield
09.2012 - 05.2023
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Kept up with changing safety requirements and maintained compliance with health department.
- Prepared and served breakfast and lunch on a daily basis.
Education
High School Diploma -
Pittsfield High
Pittsfield, MA06-1993
Skills
- Communication
- Organization
- Time Management
- Public Relations
- Detail Oriented
- Strong Work Ethic
- Workload management
- Answering phones
- Confidentiality
- Managing file systems
- Data entry
- Multitasking
- Reliability
Timeline
Child Support Processing Clerk
Commonwealth Of Massachusetts Trial Court
12.2023 - Current
Cafeteria Worker
City of Pittsfield
09.2012 - 05.2023
High School Diploma -
Pittsfield High
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