Summary
Overview
Work History
Education
Skills
Certification
Training
Date Available
Timeline
Generic

Shannon Mullen

Billerica

Summary

Dedicated mental health professional with advanced training in forensic psychology, specializing in correctional mental health care. Expertise in crisis intervention, behavioral assessment, and trauma-informed approaches enhances therapeutic communication in high-acuity settings. Focused on improving safety, rehabilitation, and psychological stabilization for incarcerated populations in maximum-security environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Mental Health Counselor Intern

VitalCore Health Strategies
Shirley
08.2025 - Current
  • Conducted individual counseling sessions addressing diverse mental health needs, fostering client self-awareness and coping strategies.
  • Developed individualized treatment plans aligned with client goals and monitored progress to enhance therapeutic outcomes.
  • Participated in supervision meetings to review cases and refine clinical interventions, ensuring adherence to best practices.

Community Residence Counselor

Mclean Hospital
Belmont
04.2024 - Current
  • Fostered safe, supportive environment by actively engaging with residents to enhance their well-being.
  • Collaborated with multidisciplinary teams to coordinate comprehensive support for residents' needs.
  • Documented resident progress accurately to track development and inform care strategies.

Mental Health Personal Care Assistant

Mt. Auburn Hospital
Cambridge
05.2023 - 10.2024
  • Provided crisis intervention utilizing de-escalation techniques and emotional support to promote patient stabilization and safety.
  • Monitored patient conditions and reported changes to nursing staff to ensure timely interventions.
  • Assisted patients with activities of daily living while promoting comfort, safety, and dignity.

Education

Master of Arts - Forensic Psychology

The Chicago School of Professional Psychology
Online
08-2026

Bachelor of Arts - Psychology

San Diego State University
San Diego, CA
12-2022

Skills

  • Individual counseling
  • Treatment planning
  • Crisis intervention
  • CBT techniques
  • Risk assessment
  • Team collaboration
  • Multicultural competence
  • Active listening

Certification

Registered Behavior Technician, 07/01/21

Training

Crisis Prevention Institute (CPI) training, 05/12/26 

CPR certified, 05/12/26

Date Available

Immediately

Timeline

Clinical Mental Health Counselor Intern

VitalCore Health Strategies
08.2025 - Current

Community Residence Counselor

Mclean Hospital
04.2024 - Current

Mental Health Personal Care Assistant

Mt. Auburn Hospital
05.2023 - 10.2024

Master of Arts - Forensic Psychology

The Chicago School of Professional Psychology

Bachelor of Arts - Psychology

San Diego State University
Shannon Mullen