Shannon Nadeau
Pepperell
Summary
Proven waitress with a track record of maintaining composure in high-pressure situations at Frye's Leap General Store And Cafe. Skilled in customer service and strong multitasking, I excel in team collaboration and allergy awareness, ensuring guest satisfaction and safety. Recognized for enhancing service efficiency and food safety, my approach consistently leads to positive customer feedback.
Overview
5
5
years of professional experience
Work History
Waitress
Frye's Leap General Store And Cafe
06.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
MRG
03.2022 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachlor of Business - Business Administration
University of New Hampshire
Durham, NH05-2028
High School Diploma -
North Middlesex Regional High School
Townsend, MA06-2024
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Order taking
- Safe food handling
- Food running
- Menu memorization
- Allergy awareness
Timeline
Waitress
MRG
03.2022 - 04.2024
Waitress
Frye's Leap General Store And Cafe
06.2020 - Current
Bachlor of Business - Business Administration
University of New Hampshire
High School Diploma -
North Middlesex Regional High School
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