Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannoy Ferron

Springfield

Summary

Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Burlington
09.2025 - Current
  • Assisted customers in locating products and provided recommendations based on preferences.
  • Operated cash register, processed transactions efficiently, and handled customer inquiries.
  • Maintained store organization by restocking shelves and ensuring product displays were appealing.
  • Collaborated with team members to achieve daily sales targets and enhance customer service experience.
  • Engaged with customers to resolve issues quickly, fostering a positive shopping environment.

Dietary Aide

Agawam West Rehab and Nursing
01.2025 - 12.2025
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.

Picker

Amazon
12.2024 - 03.2025
  • Operated handheld scanners to efficiently track inventory and fulfill customer orders.
  • Selected items accurately from shelves to meet daily shipment goals.
  • Collaborated with team members to maintain organization within the warehouse environment.
  • Followed safety protocols while navigating high-traffic areas and operating equipment.

Dietary Aide

Bear Mountain Healthcare
06.2022 - 09.2024
  • Prepared and served nutritious meals in accordance with dietary guidelines.
  • Assisted in menu planning while accommodating special dietary needs of residents.
  • Maintained cleanliness and organization of dining areas and kitchen spaces.
  • Collaborated with healthcare team to ensure compliance with health standards.
  • Trained new staff on food safety protocols and kitchen procedures.

Education

High School Diploma -

Bog Walk High School
Bog Walk, Jamaica
01.2018

Skills

  • Cash handling
  • Cash register operation
  • Friendly and outgoing
  • Problem-solving
  • Time management
  • Retail sales

Timeline

Retail Sales Associate

Burlington
09.2025 - Current

Dietary Aide

Agawam West Rehab and Nursing
01.2025 - 12.2025

Picker

Amazon
12.2024 - 03.2025

Dietary Aide

Bear Mountain Healthcare
06.2022 - 09.2024

High School Diploma -

Bog Walk High School
Shannoy Ferron