Shante Austin
Boston,MA
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Always Care
01.2022 - 09.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Documented patient information and care activities in electronic health record.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Upheld infection control and prevention policies across different patient-facing areas.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Supported needs of [Number]+ residents under long-term care.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Delivered high-quality care to [Type] patients in hospital facility.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Private Care Giver
01.2020 - 12.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Documented patient information and care activities in electronic health record.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
CNA
The Bostonian Nursing
03.2019 - 05.2019
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
CNA
Presentation Rehabilitation
01.2017 - 03.2018
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse
- Change bed linens or make beds
- Feed patients or assist patients to eat or drink
- Prepare or serve food trays
- Record height or weight of patients
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
CNA
Allied Healthcare Agency
06.2012 - 06.2016
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
Sales Associate
Forever 21
12.2010 - 04.2011
- Greet customers and ascertain what each customer wants or needs
- Prepare merchandise for purchase or rental
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Exchange merchandise for customers and accept returns
- Inventory stock and requisition new stock
Personal Care
Private industry
09.2009 - 01.2010
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
- Train family members to provide bedside care
Education
COLLEGE/University -
Roxbury Community College
Boston, Ma01.2019
High School -
Boston Central Adult high
Boston, Ma06.2017
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Timeline
Certified Nursing Assistant
Always Care
01.2022 - 09.2024
Certified Nursing Assistant
Private Care Giver
01.2020 - 12.2021
CNA
The Bostonian Nursing
03.2019 - 05.2019
CNA
Presentation Rehabilitation
01.2017 - 03.2018
CNA
Allied Healthcare Agency
06.2012 - 06.2016
Sales Associate
Forever 21
12.2010 - 04.2011
Personal Care
Private industry
09.2009 - 01.2010
High School -
Boston Central Adult high
COLLEGE/University -
Roxbury Community College
Awards
- Certified Nursing Assistant
- Home Health Aide
- First Aid Certification Training
- Personal Care Homemaker
- Dementia Training
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