Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shardae Sulph

Summary

Professional with 4 years of experience overseeing 10+ employees while providing outstanding customer service. Highly adaptive and committed to meeting and exceeding performance goals.

Overview

9
9
years of professional experience

Work History

Security Officer

Northeast Security
Brighton
05.2021 - Current

• Secure the premises by monitoring and controlling access to the building

• Conduct routine building inspections to ensure safety and compliance

• Verify the identity of visitors and ensure proper documentation is provided

• Frequently monitor and review surveillance camera feeds for security concerns

• Respond to incidents and coordinate with law enforcement or emergency services as needed

Nanny/Caregiver

Care.com Inc
Boston
01.2022 - 08.2024
  • Provided care for children ranging from newborns to older children, including those with special needs• Ensured the safety and well-being of up to four children simultaneously• Drove to homes, clients, and events for various caregiving needs• Transported children to medical appointments, extracurricular activities, and social events• Prepared nutritious meals, adhering to dietary restrictions and preferences• Assisted with homework, educational activities, and recreational programs• Performed light housekeeping duties to maintain a clean and organized environment• Administered medication as needed, following parental instructions

Youth Program Staff

YMCA Daycare
Boston
09.2021 - 09.2023
  • Supervised children in a safe and engaging environment, promoting positive behavior• Provided academic support through homework assistance and tutoring• Helped children with autism develop speech, communication, and learning skills• Assisted in preparing and serving meals, ensuring nutritional needs were met• Led and organized fun, educational activities, fostering creativity and learning• Assisted with field trips, ensuring safety and participation

Valet Attendant

VPNE
Boston
08.2021 - 01.2022
  • Delivered exceptional customer service in a high-traffic environment• Maintained a professional appearance and effective communication with customers and staff• Safely operated vehicles and ensured efficient valet service• Managed time effectively to meet service demands and customer satisfaction

Supervisor

Walgreens
Boston
07.2017 - 09.2021
  • Enforced covid protocols
    • Opened and closed the store
    • Ordered and stocked supplies
    • Assisted pharmacy at request
    • Took vendor and warehouse orders
    • Performed required cash handling duties
    • Interacted, engaged and greeted customers
    • Maintained tidy interior and exterior of facility
    • Adhered to all business regulations and procedures
    • Checked bags of team members upon departure from store

Youth Counselor

Curtis hall Community Center
Boston
12.2017 - 04.2018
  • Data entry
    • Greeted guests
    • Supervised children ages 8-9
    • Provided lunches for children
    • Ensured safety in all areas of facility

Junior Counselor

BCYF Youth Engagement And Employment
Boston
07.2016 - 08.2017
  • Greeted guests• Provided lunches• Organized activities• Schedule days for children• Ensured safety in all areas of facility

Education

Psychology

University of Massachusetts, Boston
Boston, MA
05-2025

High School Diploma -

TechBoston Academy
Boston, Massachusetts
06-2019

Skills

Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Photoshop, Adobe Illustrator

Soft Skills: Teamwork, Time Management, Leadership, Problem-Solving, Childcare, Customer Service, Multitasking, Conflict Resolution

Accomplishments

Perfect Attendance, 2016

Honor Roll, 2016

Honorable Mention, 2016-2017

National Honors Society, 2018

Dean's List, 2020

Languages

English
Full Professional

Timeline

Nanny/Caregiver

Care.com Inc
01.2022 - 08.2024

Youth Program Staff

YMCA Daycare
09.2021 - 09.2023

Valet Attendant

VPNE
08.2021 - 01.2022

Security Officer

Northeast Security
05.2021 - Current

Youth Counselor

Curtis hall Community Center
12.2017 - 04.2018

Supervisor

Walgreens
07.2017 - 09.2021

Junior Counselor

BCYF Youth Engagement And Employment
07.2016 - 08.2017

Psychology

University of Massachusetts, Boston

High School Diploma -

TechBoston Academy
Shardae Sulph