Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SHARELL JACOBS

Dorchester

Summary

Dynamic Housing Stabilization Liaison at Activate Care, adept at project management and crisis intervention, successfully connected diverse communities to essential resources, enhancing housing stability. Recognized for implementing strategic partnerships and ensuring regulatory compliance, I excel in problem-solving and critical evaluation, driving impactful outcomes in challenging environments.

Overview

2
2
years of professional experience

Work History

Housing Stabilization Liaison

Activate Care
Boston
02.2025 - Current
  • Collaborate with immigrant and refugee communities to identify family needs and develop individualized case plans, connecting clients with internal and external resources to achieve and maintain stable housing.
  • Administer housing program financial assistance, including direct rent payments to landlords, ensuring timely and accurate fund distribution.
  • Provided trauma-informed support and crisis intervention, addressing clients’ emotional, behavioral, and physical needs.
  • Oversee care for clients facing homelessness, substance use disorders, limited education, and minimal rental history, ensuring comprehensive case coordination, and advocacy.
  • Conducted holistic needs assessments to identify barriers to employment, food security, education, and long-term housing, creating targeted plans for sustainable progress.

Property Manager

Private Properties Australia
Providence
09.2023 - Current
  • Process housing applications funded through Section 8 and Homebase programs, ensuring compliance with housing policies and eligibility guidelines.
  • Collects monthly rent payments and manage day-to-day administrative operations of rental properties.
  • Assessed property and resident needs following storms or emergencies, facilitating access to essential resources and services.
  • Delegated and coordinated maintenance tasks, community engagement events, tenant recertifications, and onboarding of new residents.
  • Oversaw unit inspections and repair completion, ensuring readiness and regulatory compliance prior to marketing vacancies.

Senior Project Manager

Executive Office of Housing Livable Communities
Boston
03.2024 - 08.2024
  • Managed a portfolio of 32 local housing authorities (LHAs) across Massachusetts, ensuring successful delivery of critical maintenance and modernization projects in alignment with capital program goals and available resources.
  • Provided ongoing management and technical assistance to LHAs and Regional Capital Assistance Teams (RCATs), optimizing the effective use of state capital funds for improvements to state-aided public housing.
  • Oversaw capital projects in coordination with EOHLC staff and consultants, maintaining project schedules and budgets, and ensuring compliance with program standards.
  • Conducted comprehensive reviews of Capital Improvement Plans (CIPs), offering guidance on best practices, and efficient use of the web-based Capital Improvement Management System (CIMS).
  • Evaluated and recommended special award funding requests based on LHA needs, and the availability of alternative funding sources, supporting strategic investment in housing infrastructure.

Education

Some College (No Degree) - Real Estate 101

Harvard Design School
Cambridge, MA
01-2023

MBA - Urban Planning

University of Massachusetts Boston
Boston, MA
05-2020

Bachelor of Arts - Economics

University of Massachusetts Boston
Boston, MA
05-2018

Associate of Arts - Community Development

Massasoit Community College
Brockton, MA
05-2015

Skills

  • Project management
  • Regulatory compliance
  • Housing policy
  • Conflict resolution
  • Problem solving
  • Critical evaluation capacity
  • Policies and procedures implementation
  • Strategic partnerships
  • Attention to detail
  • Crisis management

Accomplishments

  • City of Boston’s Commonwealth Seminar. Boston MA. Certificate of Completion 2019
  • University of Massachusetts Boston Community Development Award of the Year 2018
  • NABFEME International Leadership Awards Female Entrepreneur of 2018

Timeline

Housing Stabilization Liaison

Activate Care
02.2025 - Current

Senior Project Manager

Executive Office of Housing Livable Communities
03.2024 - 08.2024

Property Manager

Private Properties Australia
09.2023 - Current

Some College (No Degree) - Real Estate 101

Harvard Design School

MBA - Urban Planning

University of Massachusetts Boston

Bachelor of Arts - Economics

University of Massachusetts Boston

Associate of Arts - Community Development

Massasoit Community College

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