Shawn McNaney
East Brookfield
Summary
I am a proud worker no matter what it is. If I am trained once I know how to do anything you need. I usually am seen carrying a little notebook with the information I need. I am respectful to those I work for and with. All I need is a chance to prove I can do anything that is asked of me.
Overview
4
4
years of professional experience
Work History
Dishwasher
Friendly's Restaurant
03.2018 - 01.2020
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized dish area for efficient workflow during peak service hours.
- Trained new employees on safe dishwashing practices and equipment usage.
- Implemented procedures to reduce water usage while maintaining hygiene standards.
- Assisted with inventory management of cleaning supplies and utensils as needed.
- Monitored dishwashing cycles for optimal efficiency and effectiveness in cleaning processes.
- Resolved operational issues quickly to minimize disruptions in kitchen operations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Inspected dishwashing equipment and reported issues to supervisor.
- Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
Sales Associate
Global Partners
02.2016 - 11.2018
- Provided excellent customer service, assisting customers with inquiries and transactions.
- Managed inventory levels, ensuring optimal stock of fuel and convenience store items.
- Trained new staff on operational procedures and safety protocols for efficient service delivery.
- Monitored cash register transactions, ensuring accuracy in cash handling and reporting discrepancies.
- Assisted in implementing promotional strategies to increase sales of convenience store products.
- Collaborated with team members to streamline workflows, enhancing overall station efficiency.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
- Maintained inventory of all saleable items.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
- Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
Education
High School Diploma -
Bay Path Regional Vocational Technical High School
Charlton, MA05-2005
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Heavy lifting
- Punctuality
- Problem-solving
- Efficient cleaning
- Safety awareness
- Stress tolerance
- Organizational strengths
- Customer service excellence
- Waste disposal
Timeline
Dishwasher
Friendly's Restaurant
03.2018 - 01.2020
Sales Associate
Global Partners
02.2016 - 11.2018
High School Diploma -
Bay Path Regional Vocational Technical High School