Shawn Monte
Granby
Summary
Dynamic Operations Supervisor at Stanley Black & Decker with a proven track record in enhancing efficiency and safety compliance. Skilled in performance monitoring and team training, I successfully implemented quality control systems that boosted customer satisfaction. Adept at inventory coordination, I fostered a culture of accountability, driving operational excellence and continuous improvement.
Diligent supervisor with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.
Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
33
33
years of professional experience
Work History
Operations Supervisor
Stanley Black & Decker
01.1996 - Current
- Assisted in managing daily operations to ensure efficiency and safety compliance.
- Learned operational processes and best practices to support team objectives.
- Participated in training sessions to enhance knowledge of tools and systems used in operations.
- Supported inventory management by tracking supplies and maintaining organization.
- Contributed to team meetings by sharing observations for process improvements.
- Shadowed senior staff to understand workflow optimization techniques and strategies.
- Adapted quickly to changing priorities, demonstrating flexibility in task execution.
- Provided assistance in troubleshooting equipment issues, fostering a collaborative environment.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
Operations Manager
JT Rapps Sporting Goods and Apareal
04.1992 - 04.1995
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Implemented training programs for staff, improving operational efficiency and team performance.
- Analyzed sales trends to optimize product placement and maximize customer engagement in-store.
- Developed strategic partnerships with suppliers, ensuring timely delivery of quality sporting goods and apparel.
- Mentored junior staff in best practices for inventory control and operational excellence within the organization.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
No Degree - Creative Writing And English
STCC
Springfield, MASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Warehouse operations
- Inventory coordination
- Production
- Quality assurance
- Cycle counting
- Root-cause analysis
- Delegation
- KPI tracking
ISO Auditing
I have vast experience with ISO auditing of our processes and documents.
Languages
Spanish
Elementary
Timeline
Operations Supervisor
Stanley Black & Decker
01.1996 - Current
Operations Manager
JT Rapps Sporting Goods and Apareal
04.1992 - 04.1995
No Degree - Creative Writing And English
STCC
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