SHAINA SANTIAGO
Chicopee
Summary
Demonstrated reliability in cash management and customer engagement, consistently maintaining balanced registers and minimizing discrepancies. Enhanced store presentation and compliance with alcohol sales regulations, fostering an inviting shopping atmosphere that promotes customer satisfaction.
Overview
7
7
years of professional experience
Work History
Liquor Store Clerk
Pride Gas Station
Springfield
08.2024 - 01.2026
- Accurately handled cash transactions, maintaining balanced registers and minimizing discrepancies during reconciliations.
- Ensured compliance with regulations by verifying customer identification for alcohol sales.
- Enhanced store appearance through regular cleaning, sweeping floors, and removing trash.
- Organized store environment to provide an optimal shopping experience.
- Stocked shelves with liquor, beer, and wine to maintain displays.
Cashier
Save A Lot
Holyoke
02.2019 - 05.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Bj Wholesales Club
Chicopee
10.2019 - 11.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained accurate cash drawer and handled cash deposits.
Education
High School Diploma -
Chicopee High School
Chicopee, MASkills
- Cash register operation
- Basic math skills
- Customer transactions and assistance
- Food and beverage preparation
- Active listening and communication
- Sanitation and cleanliness practices
- Sandwich preparation
- Payment processing
Languages
- English
- Spanish, Full Professional
- English, Full Professional
Timeline
Liquor Store Clerk
Pride Gas Station
08.2024 - 01.2026
Cashier
Bj Wholesales Club
10.2019 - 11.2021
Cashier
Save A Lot
02.2019 - 05.2022
High School Diploma -
Chicopee High School