Shayla Tran
Somerville
Summary
I go by Sxayla (Say-la) Tran. An ambitious Bartender with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. I crave to broaden my knowledge of mixology and perfect my techniques along the way.
Overview
7
7
years of professional experience
Work History
Bartender
Lolita (Back Bay)
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Tall Ship East Boston (Seasonal)
05.2023 - Current
- Extremely High Volume (Capacity= 1500)
- Worked many large corporate events
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Bar Manager /Bar Lead
Cloud & Spirits
08.2022 - 06.2023
- Used experience from past 7 Years to create and execute a successful craft cocktail menu
- Cocktails have been featured on Boston Magazine
- Prep syrups, juices, and all components of cocktails for service
- In charge of inventory and ordering
- Created a charity cocktail special that strengthened bonds with liquor brands who choose to sponsor the cocktail and also strengthened the community in which the charity resides
- Organized events with liquor reps
- In charge of hiring, scheduling, and mentoring Bartenders
- Vast knowledge of Open table & Toast back end
Bartender
A4cade (ARCADE)
09.2021 - 08.2022
- Left because of promotion @ Cloud & Spirits
- Strengthened ability to work in a high volume craft cocktail bar
- Learned to prep recipe syrups, mise en place, and all necessary components of craft cocktails
- Broadened knowledge on spirits and accompaniments such as bitters, aperitifs, amaros
- Strengthened relationships with regular customers
- Strengthened overall bartender knowledge and skills
Head Bartender
SOJUba
10.2018 - 05.2020
- Left due to pandemic
- Responsible for opening and closing the establishment
- Crowd Control during club nights
- High volume experience
- Stocking and inventory
- Curating drink items, serving liquor and food responsibly
- Handling patrons who might have been over-served
- Identifying people under 21
- Identifying fake IDs
- Being Fast and efficient with 100+ people at the bar at a time
- Hiring and replacing bar-backs
Bartender
Orleans
01.2017 - 08.2018
- Friday, Saturday brunch, and Monday Bartender
- First bartending experience
Education
Bachelor of Arts - Sociology
Suffolk University
Boston, MA06.2020
High School Diploma -
Somerville High School
Somerville, MA06.2016
Skills
- Creative Cocktail Creations
- High-Volume Environments
- Teamwork and Collaboration
- Safe Serving Knowledge
- Consultative Selling Techniques
- Complex Problem-Solving
- Signature Techniques
- Food and Beverage Management
- Hospitality Management
- Customer Service and Assistance
Timeline
Bartender
Lolita (Back Bay)
05.2023 - Current
Bartender
Tall Ship East Boston (Seasonal)
05.2023 - Current
Bar Manager /Bar Lead
Cloud & Spirits
08.2022 - 06.2023
Bartender
A4cade (ARCADE)
09.2021 - 08.2022
Head Bartender
SOJUba
10.2018 - 05.2020
Bartender
Orleans
01.2017 - 08.2018
Bachelor of Arts - Sociology
Suffolk University
High School Diploma -
Somerville High School
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