- Crafting and DIY Projects
- TikTok Content Creator
- Party Planning & Favors
- Social Media Marketing
Shayna Griffin
Natick
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Operations Team Lead
Unishippers
Boston, MA
02.2018 - Current
- I specialize in logistics training and freight management at Unishippers. My dual role involves educating new hires on industry-standard protocols while actively managing diverse shipment types, including trade show, guaranteed, and white-glove services. I pride myself on providing excellent client support through proactive scheduling and effective charge dispute resolution.
Sales & Logistics Coordinator
PreOwned Auto Logistics
Danvers, MA
09.2016 - 02.2018
- During my time at Preowned, my role evolved from a Seasonal Transport Coordinator—where I specialized in quoting and scheduling vehicle logistics—into a multifaceted Marketing and Administrative Specialist. I eventually took over front-of-house operations as the primary receptionist while simultaneously driving the company’s digital presence. I took pride in building our brand from the ground up by designing professional brochures, authoring engaging web blogs, and revitalizing our social media strategy.
Financial Analysis Tutor
PASS Office
Plymouth, NH
10.2015 - 04.2016
- During my final year at Plymouth State, I was invited to serve as a Financial Reporting and Analysis Tutor, a role in which I mentored students on fundamental accounting principles. I provided specialized instruction on the horizontal accounting equation and technical proficiency in QuickBooks, helping peers master complex financial concepts and software workflows.
Education
Bachelor of Science - Tourism Management & Policy
Plymouth State University
Plymouth, NH05.2016
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Pentucket High School
West Newbury, MA06.2012
Skills
- Team Training
- Customer Service
- Customer Relationship Development
- Customer-Facing Guides
- Logistics Expertise
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills
- Team Leadership
- Adaptability and Flexibility
- Content Development
- Social Media Marketing
Interests
Timeline
Operations Team Lead
Unishippers
02.2018 - Current
Sales & Logistics Coordinator
PreOwned Auto Logistics
09.2016 - 02.2018
Financial Analysis Tutor
PASS Office
10.2015 - 04.2016
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Pentucket High School
Bachelor of Science - Tourism Management & Policy
Plymouth State University