Shellece T Nixon
Worcester
Summary
Dedicated and compassionate Rehabilitation Counselor seeking to support individuals with physical, emotional, or mental challenges by applying evidence-based counseling techniques, individualized care planning, and strong advocacy skills. Committed to promoting client independence and well-being while contributing to the overall mission and growth of the organization.
Overview
5
5
years of professional experience
Work History
Direct Care Professional
Devereux Behavioral Health
01.2022 - Current
- Provide personal hygiene care and housekeeping duties
- Preparing meals and assisting clients with eating and drinking
- Assisting with the use of incontinence products or providing bathroom visit support
- Accompanying clients on trips, such as medical appointments
Children’s Officer
The Child Protection and Family Services Agency (Child and Family Support Unit)
08.2021 - 08.2022
- Conducting home visits
- Conducting school visits
- Case recordings
- Conducting parenting sessions
- Individual counseling
- Family counseling
- Preparing Care Plan
Customer Service Representative
The Child Protection and Family Services Agency
01.2021 - 03.2021
- Resolve customer complaints via phone, email, face to face and social media
- Greet customers warmly and ascertain problem or reason for calling
- Advise customers of the services offered by the agency
- Schedule appointments
- Sort incoming and outgoing mail
- Prepare letters and memorandums
Education
Bachelor’s Degree - Social Work
Jamaica Theological Seminary
01.2021
Certificate - undefined
Voluntary Counseling and Testing for H.I.V
Certificate - undefined
First Aid Training
01.2022
Business Administration Level 3 Certificate - undefined
Ministry of Labor & Social Security
01.2014
Administrative Assistant Diploma - undefined
Stony hill HEART Academy
01.2013
Skills
- Crisis intervention
- Treatment planning
- Cognitive-behavioral therapy (CBT)
- Case management and Client assessment and evaluation
Timeline
Direct Care Professional
Devereux Behavioral Health
01.2022 - Current
Children’s Officer
The Child Protection and Family Services Agency (Child and Family Support Unit)
08.2021 - 08.2022
Customer Service Representative
The Child Protection and Family Services Agency
01.2021 - 03.2021
Certificate - undefined
Voluntary Counseling and Testing for H.I.V
Certificate - undefined
First Aid Training
Business Administration Level 3 Certificate - undefined
Ministry of Labor & Social Security
Administrative Assistant Diploma - undefined
Stony hill HEART Academy
Bachelor’s Degree - Social Work
Jamaica Theological Seminary
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