Dynamic professional with expertise in guest experience management, team collaboration, and creative problem solving. Proven ability to enhance customer satisfaction through effective communication and seamless event coordination.
Overview
2026
2026
years of professional experience
Work History
Host
Legal Seafoods
Boston
2025.04 - 2025.08
Greeted guests and gathered information to seat groups or place on waitlist.
Managed reservations and organized seating arrangements to optimize guest flow.
Tracked seated guests and available seating using software to maintain accurate seating status.
Collaborated with team members to ensure smooth service flow.
Handled guest feedback and resolved minor issues to enhance overall dining experience.
Assistant Volleyball Coach
N/A
2020.09 - 2022.06
Performed skill assessments to evaluate player performance and progress, informing targeted coaching strategies.
Collaborated with head coach to develop practice plans and training schedules, ensuring alignment with team goals.
Mentored junior players, fostering teamwork and sportsmanship values.
Event Coordinator
N/A
Coordinated logistics for fundraising events in Haiti, facilitating seamless operations and timely execution.
Developed event timelines to define key milestones and clarify team member responsibilities.
Coordinated logistics for events including venue selection and vendor management.
Developed event timelines to ensure smooth execution and adherence to schedules.
Managed communication with clients to understand their needs and preferences.