Shivani Mhatre

Bilingual customer service professional with a strong background in hospitality and culinary management, now transitioning fully into customer service roles. as a chef taught me to excel under pressure, listen carefully to customer needs, and deliver high-quality experiences with attention to detail. My part-time customer service experience has strengthened my skills in communication, problem-solving, and relationship-building. I bring a proven ability to adapt, resolve issues quickly, and ensure customer satisfaction, with a focus on continuous learning and career growth in the customer service field.

“I’ve worked as a chef in hospitality, where I learned to handle high-pressure situations, manage a team, and ensure every customer has a great experience. In addition, I’ve worked part-time in customer service, which gave me direct experience Combining both experiences, I realized I really enjoy working directly with people, solving their problems, and making a positive impact. That’s why I’m moving into customer service full-time it aligns with my skills and allows me to continue learning and growing professionally.”