Sidney Wilson
Boston
Summary
Tech-savvy Mobile Expert known for high productivity and efficient task completion. Skilled in customer service, technical troubleshooting, and sales strategies. Excel in communication, problem-solving, and adaptability, ensuring success in rapidly changing environments. Has growing interest in cybersecurity, and carries previous knowledge of coding.
Overview
5
5
years of professional experience
Work History
Mobile Expert
T-Mobile
05.2025 - Current
- Assist customers with devices, plans, and technical troubleshooting
- Achieve sales goals while delivering excellent customer experiences
Office of Senator Lydia Edwards
Massachusetts State House
05.2025 - 08.2025
- Conducted research and assisted with legislative and policy tasks
- Supported constituent services and office operations
Jumpstart Program
10.2024 - 05.2025
- Supported early childhood education and literacy development
- Collaborated with team members to deliver structured learning activities
Cashier / Bagger
Highland Park Market
Manchester
01.2021 - 01.2023
- Delivered fast-paced customer service and handled cash transactions
- Maintained organized checkout and bagging areas
Education
Bachelor of Science - Computer Science
Suffolk University
Boston, MASkills
- Python
- Java
- C
- Device troubleshooting
- Customer engagement
- Plan configuration
- Team collaboration
- Time management
- Adaptability
- Java expertise
- Real-time communication features
- Mobile device management
Timeline
Mobile Expert
T-Mobile
05.2025 - Current
Office of Senator Lydia Edwards
Massachusetts State House
05.2025 - 08.2025
Jumpstart Program
10.2024 - 05.2025
Cashier / Bagger
Highland Park Market
01.2021 - 01.2023
Bachelor of Science - Computer Science
Suffolk University