Silver Evans
Boston
Summary
Dynamic Senior Site Reliability Engineer with a proven track record at Walmart Advanced Systems & Robotics, enhancing CI/CD pipelines to boost deployment speed by 50%. Skilled in infrastructure automation and effective communication, I excel in mentoring teams and optimizing observability tools to drive operational excellence and security.
Overview
13
13
years of professional experience
Work History
Senior Site Reliability Engineer
Walmart Advanced Systems & Robotics
Andover
04.2021 - 06.2025
- Joined as the first DevOps/SRE hire and built the foundational infrastructure from the ground up to support over 200 nodes.
- Successfully maintained role continuity and technical contributions through two major acquisitions, moving from Alert Innovation to Walmart and eventually Symbotic.
- Re-engineered CI/CD pipelines using Jenkins and GitLab, resulting in a 50% increase in deployment speed.
- Managed the full observability stack (Grafana, Telegraf, InfluxDB) and core infrastructure tools like Puppet and Ansible.
- Reduced overhead and redundant tooling by consolidating production access systems and integrating session recording for better security auditing.
- Orchestrated containerized workloads and managed cloud architecture using Azure, Kubernetes, and Terraform.
- Mentored junior SREs to mid-level proficiency and led the transition of pipeline ownership to product teams to improve developer autonomy.
- Developed specialized SRE tools in Python and Bash to streamline onsite troubleshooting and minimize system downtime.
Senior Technical Support Engineer
ReversingLabs
Cambridge
08.2018 - 04.2021
- Led implementation and technical support for enterprise clients, including Fortune 500 companies, to ensure the successful deployment of the Titanium Platform within their existing security frameworks.
- Developed custom integration scripts in Python and Bash to optimize data pipelines and streamline threat detection processes.
- Collaborated directly with clients to architect and optimize security workflows, tailoring solutions to meet specific operational requirements and minimize downtime.
- Provided expert consultation on integrating security solutions via APIs, enhancing the overall security posture and interoperability of client systems.
- Diagnosed and resolved complex issues within Linux-based security appliances, performing system tuning to ensure high reliability in mission-critical environments.
- Partnered with sales teams to conduct proof-of-concept (POC) demonstrations, showcasing threat intelligence capabilities through tailored presentations for prospective clients.
- Optimized the processing of high-volume data to ensure scalability and reliability in threat detection workflows, enabling clients to mitigate threats more accurately.
Mission Developer (Security/DevOps)
Circadence
Greater Boston Area
05.2017 - 04.2018
- Designed and developed realistic cyber range missions for an e-learning platform to train engineers in both offensive (red team) and defensive (blue team) operations.
- Created complex virtual environments where users practiced essential security tasks, including vulnerability scanning, incident response, and penetration testing.
- Built automated scoring systems by developing log-parsing scripts and using event tracking to measure task completion and user performance.
- Utilized tools such as Splunk, Wireshark, Snort, and Metasploit to monitor mission activities and provide users with data-driven feedback.
- Automated the deployment of training environments across multiple missions using SaltStack to ensure consistency and scalability.
- Partnered with a four-person engineering team to translate complex job requirements into hands-on technical scenarios and integrated scoring mechanisms into the platform.
Security Engineer
Aspect Software
Greater Boston
08.2015 - 11.2016
- Orchestrated enterprise-level vulnerability scanning and assessment using industry-standard tools like Qualys, Burp Suite, and OWASP ZAP to proactively identify and mitigate security risks.
- Developed custom Python and PowerShell scripts to automate complex security workflows, reducing manual reporting effort by 70% and increasing overall team efficiency.
- Managed and automated critical compliance processes for PCI, HIPAA, and NIST frameworks, ensuring all systems remained audit-ready in highly regulated environments.
- Integrated security scanning directly into CI/CD pipelines using OWASP Dependency Track to catch vulnerabilities early in the software development lifecycle.
- Implemented Selenium-based security testing to automate the validation of web application defenses and ensure consistent security posture across updates.
- Built automated reporting systems that provided stakeholders with real-time visibility into the organization's vulnerability landscape and compliance status.
System Administrator
The Charlton Group, Inc.
Greater Boston
12.2014 - 07.2015
- Administered Windows Server 2008 and 2012 environments, managing Active Directory, Exchange 2010, and Group Policy Objects (GPO).
- Streamlined software management by automating the deployment of packages and maintaining office-wide hardware and software tracking using PDQ Deploy and PDQ Inventory.
- Successfully implemented OpenDLP at a healthcare institution to ensure strict adherence to HIPAA compliance standards.
- Provided high-level technical support and consultation tailored to the unique regulatory and operational needs of financial firms and healthcare organizations.
- Acted as a primary client-interfacing technician, delivering direct user support and resolving complex technical issues with a focus on clear communication.
Network Engineer
Tech Group
South Burlington
12.2012 - 11.2014
- Engineered and deployed robust network solutions, including the configuration and installation of Dell SonicWall firewalls and diverse wireless systems such as Aruba, Cisco, and SonicPoint.
- Managed Windows Server environments and Exchange servers for small to medium-sized businesses, ensuring high availability and seamless communication.
- Leveraged the Kaseya RMM platform to oversee daily operations and maintain system health for 50+ diverse client environments.
- Administered and supported a wide range of cloud-based solutions, including Microsoft Office 365, Intermedia, and Carbonite backup services.
- Provided dedicated technical support through both remote troubleshooting and on-site consultations to ensure rapid resolution of complex client issues.
- Supported and managed comprehensive antivirus and endpoint protection suites, including Vipre Business, Kaspersky, and Norton, to safeguard client data.
- Configured and maintained Barracuda anti-spam and firewall systems to mitigate external threats and ensure secure mail flow.
- Collaborated on the design and rollout of new network infrastructures, modernizing client systems for better performance and scalability.
IT Administrator (Seasonal Position)
Basin Harbor Club
Vergennes
05.2012 - 11.2012
- Provided comprehensive 24/7 technical support for 300 cottages across a 400-acre campus, managing IT services for both guests and administrative staff.
- Maintained cottage connectivity by managing wireless access points deployed over DSL lines and performing physical layer maintenance on phone systems using punch-down blocks.
- Administered and maintained Windows Server 2000 and 2003 environments to ensure the stability of core business services.
- Managed application delivery using Citrix ICA, deploying virtualized programs to thin-client terminals to streamline user workflows.
- Provided dedicated 24/7 on-call support during peak operational months (May-October), ensuring rapid resolution of mission-critical issues.
Education
Bachelor of Science - Computer Networking & Information Security
Champlain College
Burlington05-2012
High School Diploma - Liberal Arts and Sciences/Liberal Studies
Salesianum High School
Wilmington06-2008
Skills
- CI/CD pipelines
- Network security
- Container orchestration
- Observability tools
- Mentorship and coaching
- Effective communication
- Problem solving
- Attention to detail
- Infrastructure automation
- Linux administration
- Virtualization technologies
Websites
Timeline
Senior Site Reliability Engineer
Walmart Advanced Systems & Robotics
04.2021 - 06.2025
Senior Technical Support Engineer
ReversingLabs
08.2018 - 04.2021
Mission Developer (Security/DevOps)
Circadence
05.2017 - 04.2018
Security Engineer
Aspect Software
08.2015 - 11.2016
System Administrator
The Charlton Group, Inc.
12.2014 - 07.2015
Network Engineer
Tech Group
12.2012 - 11.2014
IT Administrator (Seasonal Position)
Basin Harbor Club
05.2012 - 11.2012
Bachelor of Science - Computer Networking & Information Security
Champlain College
High School Diploma - Liberal Arts and Sciences/Liberal Studies
Salesianum High School