Simon Fink
Sutton
Summary
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Flight Attendant
Delta Air Lines
04.2015 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Lead Sales Associate
American Eagle Outfitters
08.2009 - 01.2015
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained, coached, and mentored new sales associates for maximum performance.
Personal Banking Officer
Wells Fargo
02.2012 - 08.2014
- Assisted customers in navigating online banking platforms, increasing their comfort level with digital transactions.
- Utilized CRM software efficiently to track client interactions and identify sales opportunities within the existing client base.
- Collaborated with team members to achieve branch targets while maintaining high levels of customer service.
- Improved customer satisfaction by providing personalized banking solutions and effectively addressing client concerns.
Education
Doctorate - Nurse Practioner
Simmons Univeristy
Boston, MA08-2027
Bachelor of Arts - Spanish And Portuguese
University of Arizona
Tucson, AZ08-2014
Skills
- Patient assessment
- Medical documentation
- Pharmacology knowledge
- Crisis management
- Healthcare compliance
- Patient education
- First aid
- Emergency procedures
Accomplishments
- Brigham & Women’s Hospital, Boston, MA Medical/Surgical Nursing: Cardiology Spring 2025
- Brigham & Women’s Hospital, Boston, MA Medical/Surgical Nursing: Oncology Spring 2025
- Massachusetts General Hospital, Boston, MA Psychiatric Nursing Spring 2025
- Massachusetts General Hospital, Boston, MA Medical/Surgical Nursing Fall 2024
Certification
- First Aid, CPR, and AED Certification - American Red Cross.
- Crew Resource Management Training (CRM) - Federal Aviation Administration (FAA) Approved Providers.
- Flight Attendant Certificate of Demonstrated Proficiency- FAA
Languages
Spanish
Native or Bilingual
Portuguese
Full Professional
French
Limited Working
Timeline
Flight Attendant
Delta Air Lines
04.2015 - Current
Personal Banking Officer
Wells Fargo
02.2012 - 08.2014
Lead Sales Associate
American Eagle Outfitters
08.2009 - 01.2015
Doctorate - Nurse Practioner
Simmons Univeristy
Bachelor of Arts - Spanish And Portuguese
University of Arizona
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