Committed to promoting positivity and providing customers the support and care they need. Professional under pressure with motivated, energetic nature. Service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 10+ years of experience in customer care as well as 5 years management experience.
I currently manage 50+ calls daily. I work with multiple programs to fine best solution for customer regarding their issues or complaints. Also manage equipment distribution between my center and dealer locations.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Greet members and guests, answer phones, schedule appointments, and perform other administrative tasks to ensure that the gym runs smoothly. Clean equipment.
Multitasking
Dependability
Organization
Leadership
Adaptability
Conflict resolution
Excellent communication
Data entry