Overview
Work History
Education
Timeline
Generic

Shashah Charles

Boston

Overview

6
6
years of professional experience

Work History

Leasing Consultant

Windsor Communtities
07.2024 - Current
  • Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.

Apartment Tour Scheduler

Chestnut Hill Realty
05.2024 - 07.2024
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Worked with leasing agents to schedule prospect tours within their schedule.
  • Sent out virtual tours to prospects
  • Asked qualifying questions to get a better understanding of the prospects needs

Executive Assistant

WTK
10.2022 - 07.2024
  • Maintained a high level of professionalism and provided excellent customer service to all company clients
  • Scheduling and calendar management
  • Planned and prepared meetings
  • Provided support to management, resulting in a positive impact on the company's overall performance
  • Helped customers by answering questions and locating merchandise

Budgeting and Public Policy Analyst

Boston City Council
06.2022 - 09.2022
  • Maintained professionality and efficiency while working closely with leadership
  • Prepared and wrote resolutions based off information that I researched prior
  • Responded to constituent concerns and developed and executed plans to address city issues
  • Participated in daily meetings through zoom and discussions within slack
  • Maintained up to date understanding of local, regional, national, and international news and developments
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines

Security Concierge

Northeast Security
09.2018 - 05.2022
  • Enhanced building security by conducting regular patrols and monitoring CCTV systems
  • Provided top-notch customer service to residents and visitors, addressing concerns and answering inquiries promptly
  • Maintained a professional demeanor while managing access control, ensuring only authorized personnel entered the premises
  • Collaborated with property management team for efficient coordination of maintenance requests and incident reporting

Education

Bachelor of Arts - Economics

Umass Boston
05-2025

Timeline

Leasing Consultant

Windsor Communtities
07.2024 - Current

Apartment Tour Scheduler

Chestnut Hill Realty
05.2024 - 07.2024

Executive Assistant

WTK
10.2022 - 07.2024

Budgeting and Public Policy Analyst

Boston City Council
06.2022 - 09.2022

Security Concierge

Northeast Security
09.2018 - 05.2022

Bachelor of Arts - Economics

Umass Boston

Similar Profiles

CREATE PROFILE
Shashah Charles