Summary
Overview
Work History
Skills
Timeline
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Skylar Goyette

Salem

Summary

Dynamic barista with extensive experience at Starbucks, known for fostering a welcoming atmosphere and delivering exceptional customer service. Skilled in espresso machine operation and beverage preparation, I excel in time management and teamwork, consistently enhancing customer satisfaction and contributing to a positive team environment.

Overview

5
5
years of professional experience

Work History

Barista

Dunkin' Donuts
01.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Barista

Starbucks
10.2023 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Barista

Caffe Nero
05.2022 - 10.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Barista Shift Supervisor

PS Gourmet Coffee
03.2020 - 06.2022
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.

Cashier

Stop & Shop
12.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Order taking
  • Espresso machine operation
  • Beverage preparation
  • Food preparation

Timeline

Barista

Dunkin' Donuts
01.2024 - Current

Barista

Starbucks
10.2023 - 12.2023

Barista

Caffe Nero
05.2022 - 10.2022

Barista Shift Supervisor

PS Gourmet Coffee
03.2020 - 06.2022

Cashier

Stop & Shop
12.2019 - 03.2020

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Skylar Goyette