Sol Rocha
Methuen
Summary
Hi, l'm Sol Rocha, a bartender from Argentina with a passion for delivering exceptional guest experiences.
With extensive experience at Terra Luna Group, including El Vago Cantina and Terra Luna Cafe in Lawrence, MA, I've honed my skills in customer service, beverage preparation, and creating a welcoming atmosphere. My strengths include effective communication, responsible service, and team leadership. I've successfully reduced wait times, trained new staff, and
maintained high cleanliness standards. Let's connect and create unforgettable experiences together!
Overview
2
2
years of professional experience
Work History
Bartender
Terra Luna Group
05.2023 - Current
- Prepared and served beverages in a fast-paced environment.
- Maintained cleanliness and organization of bar area.
- Assisted in inventory management and supply ordering.
- Engaged with customers to provide exceptional service experience.
- Adhered to health and safety regulations consistently.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
360 Training
Aprende Institute
11.2023
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Timeline
Bartender
Terra Luna Group
05.2023 - Current
360 Training
Aprende Institute