Sompetch Katisomsakul

A simple minimal specialty coffee gear and equipment to enhance your brew experience at home.

• Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Investigated and addressed business development challenges to proactively mitigate problems.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Facilitated over $180K in annual business for 1 year.
• Launched Facebook page and grew over 19K page like within one year.
  Grew Instagram follower from 0 to 20K within one year and 150K monthly accounts reached.

A visual-based travel planner application where travellers can plan their next trip itinerary with their favourite travel photos.

• 8 years of hospitality and travel industry experience.
• Supervised a team of 5 developers, 3 marketers, 1 sales and business development officers.
• Building SNEAK progressive web-application and implementing travel database to reach over 63 countries worldwide.
• Collaborated and developed a strong partnership with over 50+ hotels, hostels and well-known travel platform such as Klook, YouTrip, etc.
• Analyzed business developments and monitored market trends.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
• Increased users on the platform by 10x within 4 months.

Clothing with innovation and real value, engineered to enhance your life every day, all year round.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Maintained compliance with company policies, objectives and communication goals.
• Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
• Performed annual evaluations and reviews for large staff of employees.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

An innovative office lunch delivery service providing healthful, globally-inspired meals to corporate offices in Greater Boston.

• Kept meticulous client notes in Hubspot and customer relationship management application.
• Generated Sales strategies and led Sales team to raise the revenue from zero to USD $300,000 within a year and four months by having more than 300+ companies as customers.
• Implemented go-to-market strategies which resulted in 70% growth of customer base.
• Created reports and presentations detailing business development activities.

A private university in Smithfield, Rhode Island.

• Worked closely with school development teams to create and maintain marketing materials for the university.
• Created engaging content for Website, Facebook and Instagram.
• Wrote engaging and successful marketing, advertising and website copy.
• Identified appropriate marketing channels and target customers for campaigns.
• Designed website layouts, templates and unique branded looks.

An integrated social space where guests can relax and stay connected with family or friends.

• Delivered new employee onboarding and training sessions via Opera and FOSSE.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Trained new hires to perform cross-training exercises with experienced workers.