Sona Hakobyan
NORTH WALTHAM
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Sally Farzaneh & Associates
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Adhered to strict HIPAA guidelines to protect patient privacy
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Managed multi-line phone system and pleasantly greeted patients
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
Medical Assistant and Medical Receptionist
New Horizons Medical
01.2019 - Current
- Performed various administrative tasks by filing, copying and faxing documents
- Printed prescription requests and queries in compliance with practice protocol
- Maintained current and accurate medical records for patients
- Checked patient insurance, demographic, and health history to keep information current
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Taught patients about medications, procedures, and care plan instructions
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Conducted Urine Drug Screens.
Education
Bachelor of Science Pharmaceutical Sciences -
Mass College of Pharmacy And Health Sciences
05.2026
High School Diploma -
Waltham Sr High School
05.2022
Skills
- Patient Scheduling
- Office Coordination
- Patient Relations
- HIPAA Compliance
- Regulatory Documentation
- Prescription Refills
- HIPAA Guidelines
- Medical Terminology
- Medical Billing
- Drug Safety
- Aseptic Techniques
- Secure Storage of Medications
- Patient Education and Counseling
Certification
- HIPPA certified
- Naloxone NARCAN training
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Russian
Limited Working
Timeline
Front Desk Medical Receptionist
Sally Farzaneh & Associates
06.2023 - Current
Medical Assistant and Medical Receptionist
New Horizons Medical
01.2019 - Current
Bachelor of Science Pharmaceutical Sciences -
Mass College of Pharmacy And Health Sciences
High School Diploma -
Waltham Sr High School
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