Summary
Overview
Work History
Education
Skills
Timeline
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Sonphet Simongkhoun

Fitchburg

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Sales Associate

Bath & Body Works
12.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed. Also to achieve sales targets and improve overall store performance.
  • Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.

Returns Associate

Marshalls TJ MAXX
12.2022 - 06.2024
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Concessionist

CinemaWorld
11.2021 - 07.2022
  • Maintained quality safe handling procedures for concessions purchased.
  • Maintained cleanliness of concession area, box office, lobbies, auditoriums, and restrooms.
  • Supported event setup by assembling temporary concessions stands when necessary while adhering to company guidelines.
  • Worked efficiently under pressure, consistently meeting the needs of customers during peak times and special events.
  • Adapted quickly to menu changes or promotional offerings, ensuring customers were well-informed about new items or discounts available.

Education

High School Diploma -

Goodrich Academy
Fitchburg, MA
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Listening skills
  • Relationship building
  • Cash handling \ Cash register operation
  • Store opening and closing
  • Product sales

Timeline

Sales Associate

Bath & Body Works
12.2024 - Current

Returns Associate

Marshalls TJ MAXX
12.2022 - 06.2024

Concessionist

CinemaWorld
11.2021 - 07.2022

High School Diploma -

Goodrich Academy

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Sonphet Simongkhoun