Sophia Aquino
Easthampton,MA
Summary
Dedicated student available for part-time interning over the summer. Proficient in computer skills and experience in professional social justice settings; has been involved in the social justice scene for over 7 years. Detail-oriented and passionate about working with a team to create change.
Overview
4
4
years of professional experience
Work History
Server
Union Street Bistro & Bakery
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Nanny
Private Client
06.2020 - Current
- Handled challenging behavioral issues using gentle discipline strategies and active communication.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in creative play, hygiene and socialization skills.
- Prepared meals and snacks for children based on dietary guidelines.
Ice Cream Scooper
Mt. Tom's Ice Cream
08.2022 - 05.2023
- Maintained cleanliness of store through sweeping, sanitizing eating spaces and disinfecting workstations.
- Served customers with speed and detail orientation.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Operated cash registers and processed payments accurately.
Education
High School Diploma -
Easthampton High School
Easthampton, MA06.2024
Skills
- Interpersonal and Social Skills
- Strong Work Ethic
- Computer Skills
- Teamwork and Collaboration
- Problem-Solving
- Memory retention
- Attention to Detail
- Schedule Management
Volunteer Experience
- Massachusetts Council on LGBT+ Youth (2022-2023)
- The Hitchcock Center (2023)
- Easthampton Community Center (2016-2020)
- Me to We (2016-2020)
Timeline
Server
Union Street Bistro & Bakery
02.2024 - Current
Ice Cream Scooper
Mt. Tom's Ice Cream
08.2022 - 05.2023
Nanny
Private Client
06.2020 - Current
High School Diploma -
Easthampton High School
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