Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Dell'Anno

Somerville

Summary

Customer Service Professional with experience as both a receptionist and hostess. Known for being efficient, organized, and a fast learner. I’m a hard worker who thrives in busy environments and genuinely enjoys working with people. Skilled in managing front-desk responsibilities, greeting and assisting guests, handling phone calls, and creating a welcoming atmosphere. I bring strong communication, multitasking, and problem-solving skills to every role, always aiming to make each customer’s experience positive and smooth.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Pink Taco
07.2025 - 08.2025
  • Welcomed guests warmly, creating a positive first impression upon arrival.
  • Coordinated reservations efficiently, ensuring optimal table assignments for smooth service.
  • Managed waitlist effectively during peak hours, minimizing guest wait times.
  • Facilitated communication between front-of-house and kitchen staff for seamless operations.

Receptionist

Marchelle Salone
05.2021 - 07.2024
  • Managed front desk operations efficiently to ensure smooth daily workflows.
  • Coordinated visitor schedules and maintained appointment calendars for staff members.
  • Performed data entry tasks accurately to keep client information up to date.
  • Facilitated communication between departments to enhance office efficiency.
  • Organized and maintained filing systems for easy access to documents.

Education

Bachelor of Science - Public Health

University of Massachusetts, Amherst
Amherst, MA
05-2028

High School Diploma -

Arlington Catholic High School
Arlington, MA
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Cash handling

Timeline

Restaurant Hostess

Pink Taco
07.2025 - 08.2025

Receptionist

Marchelle Salone
05.2021 - 07.2024

Bachelor of Science - Public Health

University of Massachusetts, Amherst

High School Diploma -

Arlington Catholic High School
Sophia Dell'Anno