SOPHIA MANIGAT
Quincy
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Driver Specialist
RSC Transportation
Brockton
06.2025 - 10.2025
- Developed individual transportation plans for students with autism, ensuring safe and timely arrivals, enhancing overall satisfaction.
- Collaborated with educators and parents to assess transportation needs, leading to improved communication and service delivery.
- Implemented feedback mechanisms for parents and staff, resulting in actionable insights that improved transportation processes and student experiences.
- Monitored compliance with safety regulations, ensuring all protocols were adhered to and reducing incident reports significantly.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Medical Assistant
Atrius health Wellesley
Wellesley
04.2024 - 06.2025
- Performed EKGs and ear lavages.
- Completed administrative tasks, such as replying to in-basket messages on EPIC, writing letters, faxing, and answering patient phone calls.
- Advanced proficiency with EPIC database.
- Obtained vital signs, consent forms, and allergy information.
- Prepared and directed patients to exam rooms.
- Identified chief complaints and presented them to providers.
- Assisted healthcare providers with patient examinations, ensuring accurate documentation and efficient patient flow throughout the clinic.
- Monitored patient vital signs, effectively communicating critical information to medical staff to enhance patient safety and care.
Direct Support Professional
May Institute
Boston
07.2022 - 04.2024
- Assisted students in learning and developing new skills.
- Assisted with planning and coordination of activities and outings based on students' needs.
- Accompanied or transported students to appointments, errands and social activities.
- Provided direct care to students with intellectual and developmental disabilities, fostering activities of daily living.
- Used approved crisis intervention techniques in emergency situations.
Medical Assistant
Tufts Medical Center
Boston
12.2022 - 07.2022
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for over a 100 patients each shift.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed preliminary physical tests to accurately record results in patient history summary.
Cash Logistics Processor
Brink's Inc
Randolph
11.2016 - 11.2020
- Reviewed account information and individual customer charges to produce correct bills.
- Accepted and submitted payments, updated account information and produced receipts.
- Processed incoming payments worth up to $500,000, confirming information to maintain 100% accuracy.
- Completed day-to-day financial transactions.
Cashier
Dunkin' Donuts
Boston
06.2014 - 10.2016
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed refunds for worn, damaged and broken merchandise.
- Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
- Recommended complementary and discounted items to customers to increase sales.
Education
Medical Assistant - Medical Assistance Certification
Lincoln Technical Institute
SomervilleHigh School Diploma - High school diploma
Boston Adult Technical Academy
BostonSkills
- Patient toileting
- Data entry
- Proper sterilization techniques
- Reliable transportation
- Charting expertise
- Vital sign monitors
- Documentation procedures expert
- Quick problem solver
- Advanced anatomy knowledge
- Patient scheduling
- Understands medical procedures
- Clinical applications
- Inventory and supply management
- Patient-handling equipment
- Medical billing
- Stocking supplies
- Able to lift 60 pounds
- Communicating with patient families
- Calm and level-headed under duress
- First aid
- Medical terminology
- Pulse volume recorder
- Sterile technique
- Lab equipment setup
- Transportation planning
- Safety compliance
- Student assessment
- Patient care
Certification
First Aid Certification
Languages
French
Timeline
Driver Specialist
RSC Transportation
06.2025 - 10.2025
Medical Assistant
Atrius health Wellesley
04.2024 - 06.2025
Medical Assistant
Tufts Medical Center
12.2022 - 07.2022
Direct Support Professional
May Institute
07.2022 - 04.2024
Cash Logistics Processor
Brink's Inc
11.2016 - 11.2020
Cashier
Dunkin' Donuts
06.2014 - 10.2016
Medical Assistant - Medical Assistance Certification
Lincoln Technical Institute
High School Diploma - High school diploma
Boston Adult Technical Academy