Sophia Sampaio
Watertown
Summary
Friendly, outgoing, and hardworking college student with experience in customer service and a passion for fashion. Strong communication and teamwork skills developed through restaurant experience and years of varsity athletics. Excels in fast-paced environments, enjoys connecting with customers, and is eager to help create a positive experience.
Overview
2
2
years of professional experience
Work History
Host
MIDA
Newton, MA
06.2025 - 08.2025
- Greeted and seated guests while creating a welcoming dining experience.
- Managed reservations and coordinated waitlists during busy service.
- Worked closely with servers and managers to maintain efficient restaurant operations.
- Resolved guest concerns professionally while ensuring excellent customer service.
- Maintained organization and cleanliness of the front-of-house area.
Retail Associate
Katama General Store
Edgartown, MA
06.2023 - 06.2023
- Assisted customers with purchases and product recommendations.
- Operated the cash register and processed transactions accurately.
- Restocked merchandise and maintained attractive product displays.
- Helped create a clean, organized shopping environment.
- Delivered friendly customer service to both locals and tourists.
Assistant Volleyball Coach
Watertown Public Schools
Watertown, MA
02.2023 - 03.2023
- Coached middle school athletes during practices and games.
- Encouraged teamwork, communication, and leadership.
- Organized drills and assisted with game-day responsibilities.
- Built positive relationships with players and parents.
Education
High School Diploma -
Brimmer And May School
Chestnut Hill, MASkills
- Customer service
- Cash handling & POS systems
- Team collaboration
- Communication
- Fast-paced work environments
- Time management
- Fashion & styling
- Organization
- Problem solving
- Merchandising
- Social media knowledge
- Positive attitude
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Host
MIDA
06.2025 - 08.2025
Retail Associate
Katama General Store
06.2023 - 06.2023
Assistant Volleyball Coach
Watertown Public Schools
02.2023 - 03.2023
High School Diploma -
Brimmer And May School