Sophie Goff, LMFT
Holden,MA
Summary
Experienced and impassioned Clinical Director with more than 10 years of experience. A highly collaborative leader with skills in promoting and expanding mental health services, overseeing clinical staff and facilitating financial health and quality patient care. Offering exemplary communication and organizational skills.
Overview
12
12
years of professional experience
Work History
Clinical Director
Looking Glass Counseling, LLC.
07.2023 - Current
- Cultivate and oversee positive organizational culture that supports employee engagement, teamwork, open communication, ethical behavior, accountability
- Interview, onboarded and developed best practices for newly hired clinicians to support grounded and standardized expectations and support
- Mentor staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Develop and implement performance evaluation process for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Implement, revise, and evaluate safety and crisis management policies and procedures that improve overall clinic functioning.
Private Practice Therapist
Grow Therapy
01.2023 - 06.2023
- Provided individual, couples and family therapy to a caseload of 20+ clients per week using range of evidence based treatment modalities (CBT, DBT, EFT, etc)
- Utilized EHR to assess, diagnose, treatment plan, and maintain insurance reimbursable documentation for diverse range of clientele.
- Increased client retention rates by consistently evaluating progress and adjusting treatment plans as needed.
Private Practice Therapist
Marvin
08.2022 - 06.2023
- Provided individual therapy to medical professionals and first responders using range of evidence based treatment modalities (CBT, DBT, EFT, etc)
- Utilized EHR to assess, diagnose, treatment plan, and maintain insurance reimbursable documentation for diverse range of clientele.
- Enhanced the overall reputation of the practice by delivering exceptional client care and adhering to ethical guidelines set forth by professional organizations.
Clinical Director of Metro Outpatient Services
Trillium Family Services
10.2021 - 06.2022
- Direct and oversee treatment and related activities of outpatient services in a 45+therapist, 800+ client community based department
- Monitor and document department performance related to quality improvement indicators
- Ensure all staff receive timely, complete and documented orientation, in-services and continuing education.
- Monitor and maintain agency standards to meet state & JCO Standards of Care in treatment and clinical documentation.
- Identify department resources (human, fiscal, and capital) necessary to implement organizational vision, goals, and contractual obligations and develop budget recommendations for assigned cost centers
- Manage department within the final Board approved budget for assigned cost centers, including approving, tracking and monitoring expenses and revenues
- Monitor assigned departments for compliance with contract and accreditation standards and initiate corrective action as needed
- Demonstrates financial skills related to contract negotiation, estimating revenue & expenses & ensuring an adequate margin to cover overhead and other costs
- Participate in writing grants and other program specific proposals, as well as the required written evaluations given to funders
- Spearhead and maintain relationships with community partners such as school administration, private insurance companies, CCO leadership and other community-based partners
Clinical Manager
Trillium Family Services
03.2017 - 09.2021
- Provided on-going supervision, consultation, training and education to team members regarding therapeutic interventions, case management and aftercare
- Supported staff in providing oral and written consultation to personnel of courts, DHS, Mental Health, insurance companies, juvenile departments, community review boards, schools and other youth serving community organizations, regarding therapeutic interventions
- Supported staff in development of necessary social supports for clients and families in their communities, including recommending, coordinating and facilitating treatment interventions and referrals to other treatment resources
- Reviewed staff’s written documentation of client progress toward achievement of treatment plan goals and objectives as well as clinical assessments
- Provided VP Community Services with weekly productivity tracking of all staff and follow up with staff in a timely manner regarding feedback to staff with low productivity
- Built and maintained relationships with contract partners and expanded Outpatient contracts
- Demonstrated financial skills related to contract negotiation, estimating revenue & expenses & ensuring an adequate margin to cover overhead and other costs;
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Clinical Supervisor
Trillium Family Services
08.2015 - 02.2017
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Performed or monitored the performance by staff of risk assessments for suicide, sex offending, fire setting, victimization, homicide, substance abuse, etc.;
- Ensured all staff in assigned department have completed training in a timely manner;
- Completed all assigned staff evaluations in a timely manner;
- Developed goals and corrective strategies for employees with performance issues
- Responded to crisis situations with calm and professional approach to optimize support
Child and Family Therapist
Trillium Family Services
08.2013 - 07.2015
- Assisted school staff with student selection and referral coordination.
- Offered innovative therapeutic techniques and non-traditional interventions focused on supporting youth and families in community.
- Assessed fit for services through initial screenings with youth and guardians.
- Prepared professional and accurate case documentation within required timeframe.
- Delivered evidence-based individual, family and group counseling for children, youth and families.
- Collaborated with social services, referral sources and other treatment professionals to meet patient care needs.
- Conducted intake and bio-psychosocial assessments to assign DSM-5 diagnoses, formulate treatment plan and manage client records.
Education
Bachelor of Arts - International Relations
University of Oregon
Eugene, ORMaster of Arts - Marriage And Family Therapy
University of Oregon
Eugene, ORSkills
Licensed Clinical Supervisor
Licensed Marriage and Family Therapist #1888-MH-MF
Previous Experience in MA
Home For Little Wanderers
2011-2013
In Home Therapist, Safe At Home, Roslindale MA
Program Clinician, Knight Children's Center (KCC), Jamaica Plain MA
Timeline
Clinical Director
Looking Glass Counseling, LLC.
07.2023 - Current
Private Practice Therapist
Grow Therapy
01.2023 - 06.2023
Private Practice Therapist
Marvin
08.2022 - 06.2023
Clinical Director of Metro Outpatient Services
Trillium Family Services
10.2021 - 06.2022
Clinical Manager
Trillium Family Services
03.2017 - 09.2021
Clinical Supervisor
Trillium Family Services
08.2015 - 02.2017
Child and Family Therapist
Trillium Family Services
08.2013 - 07.2015
Bachelor of Arts - International Relations
University of Oregon
Master of Arts - Marriage And Family Therapy
University of Oregon
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