Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sophie Upton

Cambridge

Summary

Dynamic and dedicated professional with experience at Somerville Public Library, excelling in research and database management. Proven ability to enhance engagement through exceptional customer service and event planning. Passionate about fostering positive experiences and promoting literacy, demonstrated by successful oversight of summer reading programs and engaging library displays.

Overview

3
3
years of professional experience

Work History

Volunteer

Somerville Public Library
Somerville
01.2022 - Current
  • Evaluated returned items for damage, noted problems, and collected for repairs.
  • Provided reference assistance to patrons using online databases, print resources, and other library services.
  • Processed returned items, checked for damages, and updated records in the system.
  • Answered phones calls from patrons inquiring about item availability or requesting holds be placed on items.
  • Maintained records of items received, issued and returned.
  • Located and pulled materials for forwarding to other branches and inter-library loans.
  • Created displays promoting new books or collections available in the library.
  • Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
  • Organized and shelved books according to Dewey Decimal System.
  • Performed clerical duties such as photocopying, filing, data entry.
  • Utilized software program to scan books in and out and run overdue reports.
  • Assisted patrons with locating books and other resources, fostering positive experience.
  • Read stories to preschool children to help increase key language, literacy and social skills.
  • Oversaw summer reading program for school-age children to encourage literacy.

Camp Counselor

Mass Audubon
Edgartown
06.2024 - 08.2024
  • Fostered camper participation in activities through enthusiastic leadership.
  • Created supportive learning environment using positive reinforcement strategies.
  • Explained principles, techniques, and safety procedures while demonstrating equipment use.
  • Provided emotional support to campers experiencing homesickness or adjustment issues.
  • Maintained regular communication with parents regarding campers' progress.
  • Delivered curriculum to campers, promoting engagement and enjoyment.
  • Collaborated with counselors to plan evening events like movie nights and talent shows.

Education

Cambridge Ringe And Latin
Cambridge, MA
06-2026

Skills

  • Research skills
  • Database management
  • Library organization
  • Event planning
  • Customer service
  • Communication skills

References

References available upon request.

Timeline

Camp Counselor

Mass Audubon
06.2024 - 08.2024

Volunteer

Somerville Public Library
01.2022 - Current

Cambridge Ringe And Latin

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Sophie Upton