Soufiane El Ourouba

• Leading major transmission and router modernization programs (SWAP) across Germany. Scope includes over 10,000 router sites (HRAN/LRAN), 200+ FTTS fiber sharing deployments, and 68+ site reconstructions. Focused on optimizing rollout KPIs (latency, TTM, first-time pass rate) and coordinating cross-functional teams and vendors (Huawei, Cisco).
• Key Contributions:
• - End-to-end program coordination: planning, design, logistics, CW readiness, migration.
• - KPI improvement: reduced rollback rates, improved network latency, and streamlined rollout processes.
• - Stakeholder collaboration: internal planning/design/logistics teams + WDM/MW coordination.
• - Digitization and agile process implementation across rollout lifecycle.

• Directed operations and business development for a B2B tech integrator expanding into Telecom and CFA (low voltage systems). Built operational teams, forged vendor partnerships, and implemented digital tools to scale public tender responses and service delivery.
• Key Contributions:
• - Signed strategic partnerships with Aruba, IP Infusion, Huawei, Hikvision, and Bosch.
• - Delivered a multi-technology physical security system (video, access, parking, fire detection) for a 6-floor facility.
• - Led an IP disaggregation project with INWI (innovation milestone).
• - Implemented AI-based tender automation & deployed JIRA for maintenance contract incident tracking.

Orange Account Maroc: Primary Owner of +30M USD/ year Sales order

Main Responsibilities:
• Develop strong relationships with ORANGE customers at all levels and organize customer relationships planning, act as primary interface to lead governance activities, opportunity identification and resolution of critical issues.

• Translating deep customer insight into partnership opportunities that deliver value to both customers and Huawei.
• Responsible for customer strategic insight and explore opportunity to achieve strategic cooperation.
• Understand the customer's business, network, and business pain points and guide requirements; plan business cooperation projects to help the customer achieve business success.
• As a core member or PD of the project, lead the project operation, and achieve the goal of breakthrough in the landscape. Organize Solution & Delivery resources
• Lead or participate in project negotiation, guide contract clause improvement, dispute resolution, and other project transaction and operation activities. Or be responsible for the E2E project transaction management and lead the project negotiation. Project transaction activities such as judgment, transaction model design, dispute resolution, and risk management and responsible for the achievement of business unit operating objectives.

INWI Account: primary Owner of +100 MUSD yearly revenue, improved account profitability by xx%, +90 Head count.

· Managed Services Project: Back office, Customer Support, change management, repair and return

· Wireless Projects: BTS/NodeB, BSC/RNC Rollout, SWAP, network Expansions, RNP optimization, Antenna SWAP.

· NPM: VIP Complaints Handling, Event Assurance, Drive Test, Worst cell, customer experience

· Tx projects: MW, WDM, IP, FTTX.

· Core Network: CS/PS expansions, DPI.

· OCS: BPO, upgrade.

· FTTH: OLT, Survey and Design.

Main Responsibilities:
•Achieve the overall operating indicator targets of the account department: Revenue, Net Profit, ITO-DSO …
•Ensure accounts contract fulfillment, reach customer satisfaction and managing customer expectations.
•Develop and maintain the customer relationship CxO level to effectively support the achievement of business targets.
•Explore service opportunities, manage service sales project operation, organize resources for project implementation and take responsibility for project success and profitability.
•Improve transaction quality and customer satisfaction.
•Responsible for +90 HC (PMO resources, Technical engineers, Radio Engineers, supply chain, quality & EHS, PFC )

Projects managed and delivered: 4 Class A project (Huawei nomination for complex project)

· 3G/4G Project (INWI): +7000 Node B/EnodeB, 6 RNCs, EPC, IMS, PRS, M200, CW.

· 3G Project (INWI): Turn Key Project. 1029 Node B, RNCs, Core Network, Optimization, NPM, CW.

· LTE Test Project (INWI): First LTE Trail Project in North Africa. 10 Enode B Sites, EPC Core Part.

· GSM 2G Project: Rollout Project : Scope: 3500 BTS 2G, BSCs, Core Network, Optimization

· Project IP RAN et MW (INWI): SWAP: 400 Microwave Links, NMS.

Main Responsibilities:

•Developing detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members.
•Actively manage plans, dependencies, scope, risks, issues and quality, and deliver projects in line with agreed upon overall project commitments.
•Managing project risks. Tracking risks and actively driving mitigation strategies.
•Monitoring and reporting on project traction and progress and, as necessary, coordinating the development, discussion, and approval of corrective action and/or contingency plans.
•Creating project status reports, highlighting critical issues for management and overall status of the project.
•Building and effectively managing multidisciplinary project teams.
•Managing stakeholder relations to ensure that project delivery expectations are clearly defined and met. Driving and tracking change management work as project deliverables are rolled out, including activities such as training, communication, and documentation.
•Ensuring project activities and deliverables adhere to internal PMO quality and standards.
•Managing vendor relationships, where applicable and required.
•Utilizing the existing project management methodology, processes and best practice standards as defined by the PMO.

• Engineering Design, Installation, Commissioning, Integration and Handover to Maintenance.
• Level 2 Network maintenance.
• Incident/complaint Handling.
• Network KPI reporting to Management team, network risks follow up.