Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Hi, I’m
Soufiane Messouk
IT Technician
Casablanca,Casablanca
Summary
Overview
1
year of professional experience
4
years of post-secondary education
3
Languages
Work History
INFO PRO, Casablanca
IT Technician
09.2021 - Current
Job overview
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Configured systems according to prescribed software and hardware frameworks.
- Monitored systems in operation and quickly troubleshot errors.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Linked computers to network and peripheral equipment.
- Recommended new and replacement hardware and software purchases.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Education
ADDAKHLA High School Casablanca
High School Diploma
09.2017 - 07.2018
University Overview
- Earth life science
Faculty of Legal, Economic And Social Sciences Casablanca
Bachelor of Science from Law in French Language
09.2018 - 07.2019
University Overview
- first year in law french language
ISTA Sidi Bernoussi Casablanca
Associate of Science from Computer Networking And Telecommunications
09.2019 - 07.2021
University Overview
- Completed professional development in services IT
ISTA OFPPT SIDI Casablanca
Certification Cisco V7 from CCNA1, CCNA2, CCNA3
01.2021 - 03.2021
University Overview
ISTA Sidi Bernoussi Casablanca
MOS 2016 Certification from Word, Excel
01.2021 - 03.2021
University Overview
Skills
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Timeline
IT Technician
INFO PRO
09.2021 - Current
ISTA OFPPT SIDI
Certification Cisco V7 from CCNA1, CCNA2, CCNA3
01.2021 - 03.2021
ISTA Sidi Bernoussi
MOS 2016 Certification from Word, Excel
01.2021 - 03.2021
ISTA Sidi Bernoussi
Associate of Science from Computer Networking And Telecommunications
09.2019 - 07.2021
Faculty of Legal, Economic And Social Sciences
Bachelor of Science from Law in French Language
09.2018 - 07.2019
ADDAKHLA High School
High School Diploma
09.2017 - 07.2018
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