Stacey-Ann Clemmings-Phillips
Springfield
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
Amusement Park Employee
Riverside Park
Agawam
04.2024 - Current
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Stocking Associate
Walmart- via First class hospitality services
Panama City Beach
06.2023 - 12.2024
- Collaborated with team members to execute promotional displays quickly and accurately.
- Arranged product on shelves following merchandising guidelines.
- Stocked merchandise by UPC codes and read labels to match.
- Replenished items to maintain stock availability.
- Operated pallet jack to transport heavy loads.
Package Handler
Federal Express Ground
Wellington
09.2024 - 11.2024
- Assembled containers or crates for large shipments using hand tools and power tools.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Participated in regular safety meetings and training sessions.
- Loaded and unloaded packages from delivery vehicles.
Customer Service Manager
Concentrix
Kingston
01.2021 - 11.2024
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Developed and implemented strategies for providing excellent customer service experience.
- Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
Education
Certificate - Supervisory Management
Heart Trust NTA
Kingston Jamaica 03-2023
High School Diploma -
Ascot High School
ST. Catherine, Jamaica 07-2007
Skills
- Customer service
- Safety procedures
- Visual merchandising
- Product restocking
- Training and development
- Communication skills
- Time management
- Attention to detail
- Sales techniques
- Professionalism
- Computer literacy
- Teamwork and collaboration
- Organizational skills
- Reliability
- Data entry
- Supervisory management
Timeline
Package Handler
Federal Express Ground
09.2024 - 11.2024
Amusement Park Employee
Riverside Park
04.2024 - Current
Stocking Associate
Walmart- via First class hospitality services
06.2023 - 12.2024
Customer Service Manager
Concentrix
01.2021 - 11.2024
Certificate - Supervisory Management
Heart Trust NTA
High School Diploma -
Ascot High School