Stacey Michelle Joseph
Tynsborough
Summary
Professional in branch operations with strong background in coordinating administrative and logistical functions. Skilled at optimizing processes, enhancing customer satisfaction, and fostering team collaboration to achieve organizational goals. Known for adaptability and reliability in dynamic environments. Proficient in communication, problem-solving, and time management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Coordinator
Freedom Forever Solar
04.2021 - Current
- Streamlined project processes by implementing efficient coordination strategies, resulting in timely completion of tasks.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Liaised between upper management and branch personnel to facilitate effective communication channels.
- Contributed to the continuous improvement of processes across different functions within the organization.
- Managed branch operations, ensuring smooth daily functioning and optimal productivity.
- Enhanced branch efficiency by streamlining processes and implementing new policies.
Permit Coordinator
Freedom Forever Solar
07.2020 - Current
- Managed permit application submissions, resulting in faster approval times for clients.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Expedited permit approvals by effectively communicating project details to relevant authorities.
- Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
- Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
- Streamlined permit processes by coordinating with multiple departments and agencies.
- Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
- Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
- Ensured compliance with regulations through careful review of project plans and documentation.
- Kept clients informed on permit status updates throughout the entire process, providing transparency and peace of mind.
- Supported continuous improvement initiatives within the department by sharing best practices and lessons learned from past experiences.
- Maintained up-to-date knowledge of regulatory changes, ensuring accurate guidance for clients.
- Performed routine data entry or document management.
- Updated operational records or licensing information using computer terminals.
- Updated documents such as municipal codes and city charters.
Permit Technician
Tuff Shed
08.2016 - 07.2020
- Managed permit application submissions, resulting in faster approval times for clients.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Expedited permit approvals by effectively communicating project details to relevant authorities.
- Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
- Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
- Streamlined permit processes by coordinating with multiple departments and agencies.
- Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
- Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
- Ensured compliance with regulations through careful review of project plans and documentation.
- Kept clients informed on permit status updates throughout the entire process, providing transparency and peace of mind.
- Supported continuous improvement initiatives within the department by sharing best practices and lessons learned from past experiences.
- Maintained up-to-date knowledge of regulatory changes, ensuring accurate guidance for clients.
- Performed routine data entry or document management.
- Updated operational records or licensing information using computer terminals.
- Updated documents such as municipal codes and city charters.
Paralegal/ Administrative Assistant
Broward Outpatient Medical Center
02.2016 - 01.2017
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
PIP Coordinator/Legal Secretary
Khullar P.A.
07.2015 - 02.2016
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Filed documents with courts on behalf of attorney.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
MOVES Paralegal III
Miami-Dade State Attorney Office
11.2014 - 02.2015
- Responded to crisis calls and emergency situations, providing immediate assistance and intervention.
- Assisted law enforcement in investigations, conducting interviews with victims and witnesses for accurate case documentation.
- Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
- Accompanied clients to court to clarify processes and procedures.
- Developed partnerships with local agencies such as shelters, hospitals, or mental health providers to improve access to essential services for clients.
- Constructed referral list of agencies and community resources for victims' to provide aftercare services.
- Provided crisis intervention and stabilization during emergencies, offering immediate support to affected individuals and families.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Enhanced community awareness of available resources by organizing outreach events and presentations on victim advocacy programs.
- Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.
- Liaised with members of justice system on behalf of client.
- Maintained detailed case records, ensuring accuracy and confidentiality in accordance with legal requirements and organizational policies.
- Managed grant applications by identifying funding opportunities, preparing proposals, tracking deadlines, and reporting on program success.
- Collaborated with law enforcement, social services, and legal professionals to advocate for victims' needs.
- Ensured victims received timely assistance, coordinating with multiple agencies to provide comprehensive support.
Felony Screening Paralegal I
Miami-Dade State Attorney Office
02.2014 - 11.2014
- Conducted detailed Interviewed clients to obtain and intake information relevant to cases.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, and court personnel to keep all parties informed on case updates.
Victim - Witness Advocate I
Miami-Dade State Attorney Office
10.2012 - 02.2014
- Assisted prosecutors in preparing witnesses for trial, resulting in stronger testimonies and increased conviction rates.
- Provided court accompaniment services that ensured victims felt supported during difficult hearings.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Provided emotional support to witnesses during court proceedings, promoting a sense of comfort and security throughout the process.
- Trained new advocates on best practices in victim assistance, contributing to a knowledgeable and effective team dynamic.
- Assisted in grant writing activities that helped secure funding for program expansion opportunities.
- Enhanced victim support by providing comprehensive resources and referrals to appropriate agencies.
- Empowered clients through education about their rights as victims or witnesses within the criminal justice system.
- Collaborated with law enforcement for timely updates on case statuses, improving communication and efficiency within the advocacy program.
- Liaised with members of justice system on behalf of client.
- Provided crisis counseling and intervention services to clients in emergency situations.
Felony Case Screening (FSU)/Criminal Intake II
Miami-Dade State Attorney Office
06.2011 - 10.2012
- Operated telephone equipment to receive requests and reports from police officers.
- Ensured accuracy in data entry by diligently updating the criminal database with case details. ensuring all incident reports entered into the database accurately.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Demonstrated attention to detail when preparing official correspondence including subpoenas, and summonses.
- Enhanced case management by organizing and maintaining criminal records and documents.
- Upheld high standards of professionalism while interacting with defendants, victims, attorneys, law enforcement officers, and colleagues in various capacities throughout daily operations.
- Assisted attorneys with comprehensive case information, ensuring efficient trial preparations.
- Maintained confidentiality of sensitive information, adhering to legal regulations and ethical standards.
- Managed communication between court personnel, law enforcement agencies, and witnesses for effective case coordination.
- Improved efficiency in record keeping by digitizing physical files and implementing an electronic filing system.
- Liaised with external agencies such as probation departments and correctional facilities for proper execution of court orders.
Education
Bachelor of Science - Criminal Justice, Forensic Science
American InterContinental University
09.2010
Associates of Arts - Pre-Law
Broward Community College
07.2007
Skills
- Human Resource Management Certification
- Criminal Justice Systems Certification and Proficiency
- Branch Management Expertise
- Customer Relationship Management
- Relationship building and management
- Experienced with Office Suite Applications
Certification
- Florida Criminal Information Center (FCIC) and National Criminal Information Center (NCIC) - Limited Access Certification, Florida Department of Law Enforcement (FDLE), 08/01/11
- Support to Deaf or Hard-of-Hearing Training and Development Certification, U.S. Department of Health and Human Services (HHS) and Department of Children and Families Law Enforcement (DCF), 01/01/15
- Notary Public, Department of State Division of Corporations, 03/01/14, 1393480, FF100346
Timeline
Branch Coordinator
Freedom Forever Solar
04.2021 - Current
Permit Coordinator
Freedom Forever Solar
07.2020 - Current
Permit Technician
Tuff Shed
08.2016 - 07.2020
Paralegal/ Administrative Assistant
Broward Outpatient Medical Center
02.2016 - 01.2017
PIP Coordinator/Legal Secretary
Khullar P.A.
07.2015 - 02.2016
MOVES Paralegal III
Miami-Dade State Attorney Office
11.2014 - 02.2015
Felony Screening Paralegal I
Miami-Dade State Attorney Office
02.2014 - 11.2014
Victim - Witness Advocate I
Miami-Dade State Attorney Office
10.2012 - 02.2014
Felony Case Screening (FSU)/Criminal Intake II
Miami-Dade State Attorney Office
06.2011 - 10.2012
Associates of Arts - Pre-Law
Broward Community College
- Florida Criminal Information Center (FCIC) and National Criminal Information Center (NCIC) - Limited Access Certification, Florida Department of Law Enforcement (FDLE), 08/01/11
- Support to Deaf or Hard-of-Hearing Training and Development Certification, U.S. Department of Health and Human Services (HHS) and Department of Children and Families Law Enforcement (DCF), 01/01/15
- Notary Public, Department of State Division of Corporations, 03/01/14, 1393480, FF100346
Bachelor of Science - Criminal Justice, Forensic Science
American InterContinental University
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