Stefani Reznikow
Stoughton
Summary
Adaptable worker familiar to intensive work shifts. Hardworking collaborator with background providing amazing customer service and friendly food service to ensure guest satisfaction.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Restaurant Server
Olive Garden
Stoughton
08.2023 - 02.2026
- Assisted in training new servers on menu items and restaurant procedures.
- Provided excellent customer service to enhance guest dining experiences.
- Handled guest inquiries and resolved issues to ensure satisfaction during meals.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Restaurant Hostess
Olive Garden
Stoughton
08.2023 - 02.2026
- Coordinated with servers and kitchen staff to facilitate smooth service flow.
- Managed reservations and efficiently organized seating arrangements during peak hours.
- Trained new host staff on company policies and best practices for guest interactions.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
EMS Certification -
Quincy College
Quincy, MA 09.2025 - 02.2026
Stoughton High School
Stoughton, MASkills
- Training and onboarding
- Effective communication
- Customer satisfaction
- POS system operation
Languages
Portuguese
Limited
Timeline
EMS Certification -
Quincy College
09.2025 - 02.2026
Restaurant Server
Olive Garden
08.2023 - 02.2026
Restaurant Hostess
Olive Garden
08.2023 - 02.2026
Stoughton High School